One Drive Not Working with Mac OS 14 Sonoma

Anonymous
2023-10-04T00:57:14+00:00

My OneDrive is not syncing with Mac OS Sonoma.

I am getting the "you must restart OneDrive to continue syncing this location" message.

File access and copying are not working. The Finder hangs on "preparing to copy…" The copy never happens and I have lost access on the Mac to all of my OneDrive files. I can see them. They are one the OneDrive server. But, on the Mac I cannot open the file, download or copy to another location.

As all of my work is in the OneDrive Folder, I am frozen out of all of my files.

Microsoft 365 and Office | OneDrive | For home | MacOS

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  1. Anonymous
    2023-11-10T16:29:55+00:00

    I've spent the past week trying to solve this on my Mac. I spent a few days on my own doing everything I could think of, and a few days with tech support over email, redoing all the things I already thought of. I even took the time to do a clean install of Sonoma to see if that resolved it. It did not. The app simply crashed every time it ran and tried to sync. Even with older versions of OneDrive, which I could run by deleting the updater script in LaunchAgent before it ran. The solution... I deleted everything in my OneDrive from the web portal and the app stopped crashing. Now I'm adding files back a few at a time. Fingers crossed!

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  2. Anonymous
    2023-10-27T09:34:13+00:00

    I have the same issue, but not only for MAC. Have a look at here.

    https://answers.microsoft.com/en-us/msoffice/forum/all/sync-stops-on-mac-and-windows-11/f4938586-0c61-4033-b945-a8c7905109a5

    For Mac no of this solutions here works.

    If anyone has any idea..

    Ekki.

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  3. Anonymous
    2023-10-25T03:29:18+00:00

    This helped me with the same issue! Thank you so much!!

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  4. Anonymous
    2023-10-23T07:34:10+00:00

    I finally got it to work.

    First I used the solution from the first answer, OneDrive didn't wanted to run at all (other OneDrive is already connected).

    Then I simply did what I did at the first place again, and now it works.

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  5. Anonymous
    2023-10-19T12:38:13+00:00

    I was able to get my OneDrive working on Sonoma using the steps shown below by Gunasekar5094. Who needs to fix this permanently Microsoft or Apple?

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