Transcription stopping at 94%

Anonymous
2023-08-23T02:52:31+00:00

Hi when i am trying to do audio transcriptions in word online and it stops when it gets to 94%

I have checked my storage and I have lots of room

Microsoft 365 and Office | Word | For education | MacOS

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Anonymous
2023-11-14T18:07:40+00:00

Hi Michele Macchi,

I believe Microsoft did fix this after about 3 weeks. I am currently accessing it through a blank Word document from my desktop and not online. However, I can also access it through my Outlook account online. Maybe you can try updating your Microsoft Office or 365. I'm not sure why it started working for me again. I was never notified by Microsoft or anyone. I just took a break from it for 3 weeks and then decided to try it through Outlook and it worked. Then I tried it off-line and it worked. It has been working ever since.

I know how frustrating this can be as most of us use it for production in our field of work. But hang in there, the Microsoft community does respond.

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  1. Anonymous
    2023-08-28T16:38:12+00:00

    I seem to be having the same issue. Multiple accounts, multiple PC's, and multiple files.

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    8 people found this answer helpful.
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  2. Anonymous
    2023-08-28T18:46:13+00:00

    I am having the same problem and am on deadline with county minutes. I have tried various files at different lengths and they all stop at 94%. This has been an invaluable tool in the past, with just a few problems, but this is horrible. Please help!!!

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    7 people found this answer helpful.
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  3. Anonymous
    2023-08-28T18:10:44+00:00

    I'm having the same issue today, Aug. 28. I have used the transcribe tool reliably for months. Is something going on on Microsofts end?

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    7 people found this answer helpful.
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  4. Anonymous
    2023-08-30T03:11:27+00:00

    I am having the same problem. Stops at 94%. I've tried every suggestion that I could find. Clearing cache, switching browsers. I've got more than enough space on the drive.

    I'm disappointed in Microsoft. This is the one feature that led me to subscribe to Microsoft 365.

    I'm a news reporter and use it to transcribe longer interviews. Like other people here, I'll have to pay another service or miss a deadline.

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