I want to sue Microsoft -- OneDrive has hijacked all my local files and there's no way to retreive it!!!!

Anonymous
2023-09-20T23:52:12+00:00

Microsoft is using deceptive tactics to hold our content hostage. I wasn't given any intimation on how OneDrive would without my permission take hold of my folders and content and not release it back to me unless I took their subscription account to access them. Even though I have paid for a yearly subscription, I still am not able to restore back all my content to my local storage. Though the sum of amount they've received isn't much, the value of my content is too high for me. I do not want them on OneDrive, I want them locally on my computer and for me to access, store, or transfer per my discretion.

When they apply this policy at a systemic level where all Windows users are subjected to it, suddenly the under $20 annual fee obviously becomes a much greater sum. It is something that must be attacked and resented publicly. A class action law suit is necessary when companies begin to act so callously.

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2024-12-23T02:40:24+00:00

    Has this class action lawsuit happened yet? It definitely should. I honestly believe what they are doing is deceptive and possibly criminal.

    They literally take your personal data without permission and store it in servers where it may or may not be secure.

    It is a complete invasion of privacy! Others may get access to your personal information without you knowing it.

    And then they have the gall to hold your data ransom and say you must pay a fee to access it! How is this not criminal behavior? It's no different than a burglar steeling your computer and demanding you pay to get it back.

    And it's even worse if you have an Outlook/Hotmail email address, because they will shut off your email unless you pay their ransom!

    Please, please, please someone file this lawsuit against them. They've been getting away with this behavior for far too long.

    I don't want to hear any more lame excuses of "well, why don't you just disable it?"

    Why must we beg the thief to not rob us!

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  2. Anonymous
    2024-12-11T04:05:19+00:00

    If there is no contract they cannot hold you for arbitration. I have not signed a contract with them.

    Microsoft has tried to use a tactic that works like the grammar use of "you" understood. Such as, "Close the window." You Understood.

    According to them, it is understood if you click any box accepting terms of use, that is equal to a contract. They have lost many lawsuits trying that tactic.

    They can and have been successfully sued.

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  3. Anonymous
    2024-12-11T03:59:10+00:00

    Thank you for that. I went on ftc.gov and wrote them of my experience. I expect to hear nothing back from them, however I feel it's important for them to hear user's stories.

    I have a ton of emails and documented phone calls from "Ken", part of the Microsoft escalation team to validate my problems.

    After somehow crawling out of their invasion, two weeks ago I was locked out of my computer. One hundred percent locked out. I called "Ken". He failed to get me back in like he failed the first time.

    If anyone asks me how I managed to to break through either without losing any of my files, I wouldn't know what to say except, be dogged no matter how many times they blockade you. No matter how many times they tell you you've asked too many times and you're cut off for 24 hours. Wait 48 hours when you know what they expect from you.

    Most importantly, write every direction down in list form. Have everything on a document so you can copy/paste at the speed of light.

    I need to win a lottery so I can buy a MAC. Neither are perfect but Apple does not break into your home and install Operating Systems, put your life online, and try to extract money for a subscription you didn't ask for or want. I had to change my bank card only because of Microsoft.

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  4. Craig Long 18,630 Reputation points
    2024-12-11T03:24:55+00:00

    The FTC is looking into these issues. You can search to get more information.

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  5. Anonymous
    2024-12-11T03:13:01+00:00

    I agree 100%! My files have been taken not only from my PC but two of my email accounts without my permission, knowledge!

    Microsoft cannot force people into arbitration just because they used windows, zero contracts can forbid you from suing.

    Let me know if you find an attorney and start a lawsuit I'm in! August 2024 the greenone posted on this form looking for a lawyer as well. This software is far too intrusive and illegally grabs data. Once it's in one drive without my authorization I am unable to remove the data from one drive. Highly illegal!

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