I would like to cancel my subscription and get a refund please?

I would like my funds back I don't even know what this is and how I got subscribed

i believe i only need for xbox and one for family . please help. kind regards A Whittley

I would like to cancel my subscription and get a refund please.

The link given isn’t working. I need my subscription cancelled immediately and refunded

Hello Evolution P,

Welcome to Microsoft Community.

I am a Microsoft 365 user just like you, I hope you are doing well?

I understand you would like to get a refund for Microsoft 365 subscription.

Please understand that to get a refund, you will need to cancel an eligible subscription, also note that refunds are automatically processed and you should receive it within 3 - 5 business days.

Your subscription is considered eligible by Microsoft if you bought an annual subscription within the last 30 days or you bought a monthly subscription and you're cancelling within 30 days of your last renewal date.

To cancel Microsoft subscriptions

1. Go to the Manage subscription page (https://account.microsoft.com/services) and if prompted, be sure to sign in with the same Microsoft account you used to purchase your Microsoft 365 subscription.
2. Note: If you see a link that says Turn on recurring billing, this means your subscription is already set to expire on the date shown and you won't be automatically charged after this date. There's nothing further to do at this time and you can continue to use the product until your Microsoft 365 subscription expires.
3. Select Cancel subscription (or it might say, Upgrade or cancel).
4. Follow the instructions on the page to proceed with cancellation by turning off recurring billing. To review our complete cancellation policy, see https://go.microsoft.com/fwlink/p/?linkid=839716.

Source: https://support.microsoft.com/help/46e2634c-c64b-4c65-94b9-2cc9c960e91b

If you are unable to cancel or after cancelling, your subscription is still active for the paid duration, please contact Microsoft support (Billing) via live chat for further assistance with cancellation for refund.

Kindly go to Microsoft Contact Us website:

http://support.office.com/home/chat

1. Type "Get refund" and click Get Help.
2. Click Login and Contact Support at the bottom of the page.
3. Log in with your Microsoft account.
4. Under products and Services, select Microsoft 365 and Office Option.
5. Under category, select Manage Subscription.
6. Click "Chat with a support agent".

Please try these steps I have provided and let me know if you need more assistance.

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Warm Regards