Hi, using Exchange 365 and GMAIL is bouncing all emails -- unsolicited email from your IP address

Anonymous
2023-09-09T15:18:02+00:00

I did all the domain checks and everything is checking out fine. SPF and reverse DNS are all correct.

"Remote server returned '550 5.4.300 Message expired -> 421 4.7.28 [2a01:111:f403:7052::701 15] Our system has detected an unusual;rate of unsolicited mail originating from your IP address. To;protect our users from spam, mail sent from your IP address has been;temporarily rate limited. Please visit; https://support.google.com/mail/?p=UnsolicitedRateLimitError to"

Is there a problem on the MS IP addresses right now?

Microsoft 365 and Office | Subscription, account, billing | For business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

85 answers

Sort by: Oldest
  1. Anonymous
    2024-04-21T11:14:56+00:00

    Having the same problem here to. We send mail from a gmail address, to a distribution address on exchange. All gmail targets in that distribution list most often end up deferred as rate limited unsolicited mail. Our DKIM, SPF, DMARC all check out. Once the mail arrives in the gmail inbox (sometimes it does after several hours). Looking at the mail headers, there is NOTHING in the mail headers, nor in gmail analysis of it that warnings that anything is weird with it.

    This very much smells like a gmail issue.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-09-16T14:53:21+00:00

    I have this issue with sending to multiple gmail addresses from my microsoft hosted domain. My DMARC, DKIM and SPF pass the tests at dmarcly.com and mx****. I can send to a few but when I send to large numbers it fails. I do not know what the threshold count of addresses is where it starts to fail.

    Remote server returned '550 5.4.300 Message expired -> 421 4.7.28 Gmail has detected an unusual rate of mail originating from your SPF;domain [mydomain.com 35]. To protect our users from spam, mail;sent from your domain has been temporarily rate limited. For more;information, go to; https://support.google.com/mail/?p=UnsolicitedRateLimitError to;review our Bulk Email Senders Guidelines. d75a77b69052e-459aad0bb1esi47654721cf.279 - gsmtp'

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-09-16T15:01:27+00:00

    Hi,

    You said your dkim, dmarc and spf records passes the tests, but did you enabled DKIM in your O365 Admin Center ?

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-09-16T15:45:06+00:00

    yes though the location of it seems to have moved in the menus unless I am missing something.

    The setting for DKIM now seem to be managed here:

    https://security.microsoft.com/dkimv2

    and there it says authoritative, valid and enabled.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2024-09-20T01:59:52+00:00

    From last few weeks emails with Outlook.in domain have problem but now even Outlook.com also got the similar issue and today it got bounced back.

    Was this answer helpful?

    0 comments No comments