"The folder you tried to unselect contains the windows documents folder, which is an important folder in windows and is currently pointed to Onedrive"

Anonymous
2023-09-06T05:02:28+00:00

When I try to unsync any folder, this error message appears:

"The folder you tried to unselect contains the windows documents folder, which is an important folder in windows and is currently pointed to Onedrive"

This is a new thing that started happening over the weekend, as I use OneDrive on a daily basis.

Rebuilding all the folders and subdirectories are not an option since they are time-consuming and there is not enough space on my local drive (which is why I am using OneDrive and turning folders on and off).

Microsoft, please sort this out.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

61 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Craig Long 18,630 Reputation points
    2023-09-06T21:17:37+00:00

    With my video editor I save my projects as a "portable" project so that all my project files are located in a single folder that I can move anywhere.

    Having files scattered all over the place will cause you to lose files from the project.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2023-09-07T04:58:30+00:00

    You found a project management method that works for you, and I found a method that works for me. The nature of projects are very different, so please try to focus on the question. To reiterate, I am asking about OneDrive, I was not asking for advice on project management.

    I tried your suggestion of checking and unchecking "Sync all files and folders in OneDrive". However, now *everything* - over 800GB of data - is syncing, and I cannot unsync *anything* because I am getting the same error message.

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments
  3. Craig Long 18,630 Reputation points
    2023-09-07T05:37:21+00:00

    I suggest you contact OneDrive support directly here: Email the OneDrive support team

    Was this answer helpful?

    0 comments
  4. Craig Long 18,630 Reputation points
    2023-09-07T05:41:58+00:00

    Using the "Free up space" feature seems to be the only way to keep files from filling up your PC's storage space at the present time.

    Or you can remove files from the OneDrive folder on your computer. I don't know what else you can do.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2023-09-07T13:06:39+00:00

    Did you find a solution? I have followed all suggestions so far and am being met with exactly as you describe.

    You found a project management method that works for you, and I found a method that works for me. The nature of projects are very different, so please try to focus on the question. To reiterate, I am asking about OneDrive, I was not asking for advice on project management.

    I tried your suggestion of checking and unchecking "Sync all files and folders in OneDrive". However, now *everything* - over 800GB of data - is syncing, and I cannot unsync *anything* because I am getting the same error message.

    Image

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments