"The folder you tried to unselect contains the windows documents folder, which is an important folder in windows and is currently pointed to Onedrive"

Anonymous
2023-09-06T05:02:28+00:00

When I try to unsync any folder, this error message appears:

"The folder you tried to unselect contains the windows documents folder, which is an important folder in windows and is currently pointed to Onedrive"

This is a new thing that started happening over the weekend, as I use OneDrive on a daily basis.

Rebuilding all the folders and subdirectories are not an option since they are time-consuming and there is not enough space on my local drive (which is why I am using OneDrive and turning folders on and off).

Microsoft, please sort this out.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

61 answers

Sort by: Oldest
  1. Craig Long 18,630 Reputation points
    2023-09-06T08:27:23+00:00

    Hi MenoraTse,

    Welcome to the Microsoft community.

    To unsync your Documents folder go to the OneDrive Settings > Sync and backup > Manage backup and toggle the Documents folder to OFF.

    The "Choose folders" settings allow you to keep online folders from downloading and syncing to your computer. De-selected folders are removed from your computer and remain online only. The Documents, Desktop, Pictures, Music, and Videos folders cannot be online only and therefore cannot be de-selected.

    I hope that helps. I'll try to help with any questions you may have.

    Best regards,

    Craig

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2023-09-06T08:54:35+00:00

    Did you read the question? Please read the question first before replying.

    Here it is again in case you didnt see it the first time:

    When I try to unsync any folder, this error message appears:

    "The folder you tried to unselect contains the windows documents folder, which is an important folder in windows and is currently pointed to Onedrive"

    This is a new thing that started happening over the weekend, as I use OneDrive on a daily basis.

    Rebuilding all the folders and subdirectories are not an option since they are time-consuming and there is not enough space on my local drive (which is why I am using OneDrive and turning folders on and off).

    Microsoft, please sort this out.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments
  3. Craig Long 18,630 Reputation points
    2023-09-06T20:10:29+00:00

    Did you read the question? Please read the question first before replying.

    Here it is again in case you didnt see it the first time:

    When I try to unsync any folder, this error message appears:

    "The folder you tried to unselect contains the windows documents folder, which is an important folder in windows and is currently pointed to Onedrive"

    This is a new thing that started happening over the weekend, as I use OneDrive on a daily basis.

    Rebuilding all the folders and subdirectories are not an option since they are time-consuming and there is not enough space on my local drive (which is why I am using OneDrive and turning folders on and off).

    Microsoft, please sort this out.

    Are you talking about the Choose folders window where you check or uncheck the folders you want to sync to your computer?

    The Manage backup window is where you choose the folders that you want to sync to OneDrive.

    They both use the word sync in their descriptions but they have different functions.

                                                          **Manage backup**
    

    Image

    Image

    If you are running out of storage space on your PC then I suggest you use the Files On-Demand feature of OneDrive:

    See the video here: https://support.microsoft.com/en-us/office/sync-files-with-onedrive-files-on-demand-62e8d748-7877-420f-b600-24b56562aa70

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2023-09-06T20:24:21+00:00

    None of the device folders are syncing and they never have been.

    I usually sync and unsync projects as their status changes so that there is room on my device for the active project.

    It is only since this week that I started receiving this error message that prevents me from unsyncing inactive projects, so now there is no room on my device for active projects.

    Something at Microsoft changed over the weekend and other users are also similarly affected since then.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  5. Craig Long 18,630 Reputation points
    2023-09-06T20:37:05+00:00

    None of the device folders are syncing and they never have been.

    I usually sync and unsync projects as their status changes so that there is room on my device for the active project.

    It is only since this week that I started receiving this error message that prevents me from unsyncing inactive projects, so now there is no room on my device for active projects.

    Something at Microsoft changed over the weekend and other users are also similarly affected since then.

    I see. So you are using the Choose folders window to remove files from your computer so that they become online-only files.

    Was this answer helpful?

    0 comments No comments