"The folder you tried to unselect contains the windows documents folder, which is an important folder in windows and is currently pointed to Onedrive"

Anonymous
2023-09-06T05:02:28+00:00

When I try to unsync any folder, this error message appears:

"The folder you tried to unselect contains the windows documents folder, which is an important folder in windows and is currently pointed to Onedrive"

This is a new thing that started happening over the weekend, as I use OneDrive on a daily basis.

Rebuilding all the folders and subdirectories are not an option since they are time-consuming and there is not enough space on my local drive (which is why I am using OneDrive and turning folders on and off).

Microsoft, please sort this out.

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2023-09-07T13:18:44+00:00

    Not yet, unfortunately.

    I have a call with a Microsoft technician scheduled. If you can give me more details about your situation, I can also ask on your behalf.

    Did this also just start happening in the last few days? I have a feeling someone at Microsoft did something over the weekend.

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  2. Anonymous
    2023-09-07T13:06:39+00:00

    Did you find a solution? I have followed all suggestions so far and am being met with exactly as you describe.

    You found a project management method that works for you, and I found a method that works for me. The nature of projects are very different, so please try to focus on the question. To reiterate, I am asking about OneDrive, I was not asking for advice on project management.

    I tried your suggestion of checking and unchecking "Sync all files and folders in OneDrive". However, now *everything* - over 800GB of data - is syncing, and I cannot unsync *anything* because I am getting the same error message.

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  3. Craig Long 18,630 Reputation points
    2023-09-07T05:41:58+00:00

    Using the "Free up space" feature seems to be the only way to keep files from filling up your PC's storage space at the present time.

    Or you can remove files from the OneDrive folder on your computer. I don't know what else you can do.

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  4. Craig Long 18,630 Reputation points
    2023-09-07T05:37:21+00:00

    I suggest you contact OneDrive support directly here: Email the OneDrive support team

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  5. Anonymous
    2023-09-07T04:58:30+00:00

    You found a project management method that works for you, and I found a method that works for me. The nature of projects are very different, so please try to focus on the question. To reiterate, I am asking about OneDrive, I was not asking for advice on project management.

    I tried your suggestion of checking and unchecking "Sync all files and folders in OneDrive". However, now *everything* - over 800GB of data - is syncing, and I cannot unsync *anything* because I am getting the same error message.

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    7 people found this answer helpful.
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