"The folder you tried to unselect contains the windows documents folder, which is an important folder in windows and is currently pointed to Onedrive"

Anonymous
2023-09-06T05:02:28+00:00

When I try to unsync any folder, this error message appears:

"The folder you tried to unselect contains the windows documents folder, which is an important folder in windows and is currently pointed to Onedrive"

This is a new thing that started happening over the weekend, as I use OneDrive on a daily basis.

Rebuilding all the folders and subdirectories are not an option since they are time-consuming and there is not enough space on my local drive (which is why I am using OneDrive and turning folders on and off).

Microsoft, please sort this out.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

61 answers

Sort by: Most helpful
  1. Anonymous
    2024-04-02T06:33:08+00:00

    You do not understand the problem Craig. Windows is identifying Onedrive as the Documents folder and in my case it renamed Onedrive Documents. I renamed the folder back to Onedrive and to no avail it is still identified as Documents when I try to uncheck a folder from being synced. I unlinked Onedrive and reset it up but still when I uncheck a folder an error occurs that the sync cannot be unchecked because the folder is in the Windows Document folder. Which it is not. It is in the Onedrive folder. It has been this way since 3/1/2024 when I was forced to do a reinstall after a Windows Update broke Windows 11. An update caused a nest of Blue Screens. By the way System Restore is broken. I read that Microsoft fired the Quality Control Department and is now making the customer quality control. If I am right I am lodging a complaint. I do not have time to be constantly fixing Windows!!!

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2023-11-02T09:31:24+00:00

    "The folder you tried to unselect contains the windows desktop/documents/pictures folder, which is an important folder in windows and is currently pointed to Onedrive"

    Weird thing is the message is the wrong way around,

    "The folder you tried to unselect is contained by the windows desktop/documents/pictures folder, which is an important folder in windows and is currently pointed to Onedrive"

    Which doesn't mean much in any case, the actual situation is the files and folders in question are being synchronised, so no touchies. Easy way around it without stopping the backup is to make a copy of the folder somewhere outside of desktop/documents/pictures and login to OneDrive in the browser to delete it from desktop/documents/pictures linked there. Then copy the folder back in to its original location to find OneDrive not syncing it any more.

    HTH

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2023-09-13T05:05:09+00:00

    Ok, I definitely dont see myself doing that (manually and repeatedly fixing what Microsoft engineers messed up).

    Why pay for an annual service if it's going to be this difficult to use?

    The backend engineers need to figure out what they did in the beginning of September and find a way to get it back to a workable state.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  4. Craig Long 18,630 Reputation points
    2023-09-07T05:41:58+00:00

    Using the "Free up space" feature seems to be the only way to keep files from filling up your PC's storage space at the present time.

    Or you can remove files from the OneDrive folder on your computer. I don't know what else you can do.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Craig Long 18,630 Reputation points
    2023-09-06T20:58:52+00:00

    If you remove the folder from the Documents folder but keep it in OneDrive then you can uncheck it.

    Better yet, you could name the folder "Inactive projects" and instead of unchecking it just right click it and select "Free up space".

    But if you use the Free up space you won't need to remove the folder from the Documents folder.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments