HOW DO I CANCEL MY SUBSCRIPTION TO MICROSOFT 365

Anonymous
2023-11-27T00:08:29+00:00

HOW DO I CANCEL MY SUBSCRIPTION TO MICROSOFT 365

Microsoft 365 and Office | Subscription, account, billing | Other | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

73 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-11-29T12:56:07+00:00

    My subscription was cancelled in 2020 and I've just been charged again. There is no option on the account. Call back service failed. I'm clearly not the only one this has happened to - where is customer support?!

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  2. Anonymous
    2023-11-29T11:13:28+00:00

    Same thing happened to me. It's some scam and customer support is non existent.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  3. Anonymous
    2024-01-12T01:39:55+00:00

    Please cancel my Microsoft 365 6.99 subscription

    Thanks

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  4. Anonymous
    2023-11-28T17:18:02+00:00

    I canceled the account but you charged me again and the online login says I don't have an account

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  5. Bill Yuen 700 Reputation points
    2023-11-27T00:23:06+00:00

    Hello Steve,

    Thanks for your question. My name is Bill and I am happy to help.

    To cancel your subscription to Microsoft 365, follow this link, https://account.microsoft.com/services/microsoft365/billing which brings you to the Manage Subscription page. Login with your credentials and select Cancel Subscription.

    If that doesn't work, take a look at this article by Microsoft Support that has detailed troubleshooting instructions: https://support.microsoft.com/en-us/office/cancel-a-microsoft-365-subscription-46e2634c-c64b-4c65-94b9-2cc9c960e91b

    Let me know if I answered your question, or if you have additional questions. Thanks.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments