This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I have 100’s of dollars of unauthorized charges for November 2022 & January 2023.
I’ve tried to contact you via phone & email.
Please help me!!!
Corky Toole
<phone number removed for privacy>
___@___.___
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I was charged to my credit card for a subscription I don't have. I want this refunded asap please and thank you
Carissa Haines
THIS IS AN ABSOLUTE JOKE- I AM BEING CHARGED FOR AN ACCOUNT I DO NOT HAVE. MICROSOFT WILL NOT TAKE A PHONE CALL, THE ROBOT SENDS YOU IN CIRCLES TO MAKE A DISPUTE. HOW AM I SUPPOSED TO RESOLVE THIS IS ISSUE. LOOKS LIKE THERE ARE PLENTY OF OTHERS WITH THE SAME PROBLEM
If it was a fraudulent charge then you should be working with your Financial Institution to have it reversed.
Hello,
I have spoke with your CS several times they are telling to reply back to the NO-Reply email box which I have with no response. My account was hacked by someone in brazil which I have an email confirming. I was charged over $600. I requested a refund which only a few charges were refunded since you only allow so many per year.
This process should not be this hard for fraudulent charges.
want to talk to a live person about unauthorized charges. This is ridiculous that you can not talk to a live person about this problem and get refunded. I am tired of trying to do it on the computer. My phone number is 515 230 3630