Device management notification

Anonymous
2023-03-29T09:23:04+00:00

This suddenly popped out of a device. What does this mean? What should we do?

"mddprov account has removed your workplace account and deleted all of the information associated with your workplace account (including business apps, password requirements, and other policies) from your device."

Have checked the Settings > Accounts and the account is still connected to that same device.

Microsoft 365 and Office | Subscription, account, billing | For business | Other

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  1. Anonymous
    2023-03-30T17:24:01+00:00

    Same issue, users in our org are seeing the same popup. We do not actively utilize Intune nor do we have our devices Azure AD joined, some are just accounts that are Azure AD registered.

    Same issue, users in our org are seeing the same popup. We do not actively utilize Intune nor do we have our devices Azure AD joined, some are just accounts that are Azure AD registered.

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  2. Anonymous
    2023-03-30T17:34:41+00:00

    I made a case with them, and they responded saying that it is an emerging issue that happened globally, and their engineering team is investigating. They said there will be a service incident published, but there is no timeline for when it will be fixed or explained and that your IT administrator can periodically check the Message Center in the Admin center for updates on the issue.

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  3. Anonymous
    2023-03-30T18:00:07+00:00

    What's the incident #? I don't see it in the admin portal.

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  4. Anonymous
    2023-03-30T18:17:57+00:00

    Based on the message before yours, it sounds like it's not added yet, which isn't surprising for something that apparently caught them by surprise.

    Has anyone seen this have any actual detrimental effects yet, particularly after reboot? I haven't.

    Event Viewer has a couple interesting error events (Application and Service Logs, Microsoft, Windows, Device Management subsection) which correspond with the timing of this:

    -MDM Session: OMA-DM message failed to be sent. Result: (Conflict (409).).

    -MDM Session: OMA-DM message failed to be sent. Result: (Not found (404).).

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  5. Anonymous
    2023-03-30T18:27:38+00:00

    Hi, I have received the same error message above but I don't have Microsoft Office 365 on my computer, but the older Office 2013. Is it a bug?

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