This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
This suddenly popped out of a device. What does this mean? What should we do?
"mddprov account has removed your workplace account and deleted all of the information associated with your workplace account (including business apps, password requirements, and other policies) from your device."
Have checked the Settings > Accounts and the account is still connected to that same device.
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Same issue, no changes to on the admin side. We are all a bit confused as this is happening to multiple computers with no changes being made.
Dear Czarine,
Greetings! Thank you for posting in Microsoft Community. We are happy to help you.
The message means mddprov account has removed your personal device from Azure or Intune. Though you still can see the account connected via Settings > Accounts, next time if you sign out and then sign in, your account may not be connected. You may no longer have access to your Microsoft 365 subscription related resource, for example, cannot sign in Office apps with that account, cannot use the account to log in Windows.
Given this, we sincerely recommend you go to contact your Microsoft 365 administrator and confirm whether they have removed your account from Azure or Intune, check if it's the change they made.
For reference: How do I find my Microsoft 365 admin? - Microsoft Support
Thanks for your time and cooperation! We hope you are keeping safe and well!
Sincerely,
Tina | Microsoft Community Moderator
this is popping up on my users, i am the admin, have not removed anything. What is the problem?
Hi Tina,
We have not made any changes to the admin portal. The user can still access the apps with the same account.
i have a case open, will post if there is an answer.
Hi All,
We apologize for the inconvenience caused.
We understand you want to know why users received the notification when Microsoft 365 admin didn't make any changes.
Considering that different users from different tenants are experiencing the same issue, it seems more like a server side issue and need to be fixed from back end.
We have checked the current service incidents from our side but didn't find any related incident.
In this situation, we sincerely recommend you follow steps in this article Get support - Microsoft 365 admin | Microsoft Learn to raise a support ticket and report this issue to Microsoft support team.
The more reports they receive from different customers, the more likely they will be able to find something affects users in common, do investigation and fix it soon. They have higher permission and more resource than us. This would be the most efficient way in handling this case for you.
Thanks for your cooperation and understanding! We hope you are keeping safe and well!
Sincerely,
Tina | Microsoft Community Moderator