Device management notification

Anonymous
2023-03-29T09:23:04+00:00

This suddenly popped out of a device. What does this mean? What should we do?

"mddprov account has removed your workplace account and deleted all of the information associated with your workplace account (including business apps, password requirements, and other policies) from your device."

Have checked the Settings > Accounts and the account is still connected to that same device.

Microsoft 365 and Office | Subscription, account, billing | For business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

96 answers

Sort by: Oldest
  1. Anonymous
    2023-04-05T10:57:49+00:00

    Following a Unified Support call with Microsoft I have an answer (of sorts) ... might not be everyone's answer but applied to our tenancy / our scenario. Unified Support referred us to the following notification: End of support guidance for Windows Information Protection

    If you read through the article there's an important bit in the middle:

    .. as follows:

    1. November 1^^(or soon after) we will restrict creating new WIP ‘without enrollment’ policies from the Microsoft Intune admin center.
    2. Starting in December 2022, we will begin deregistration for devices utilizing WIP ‘without enrollment’. Refer to the Message Center for when this will occur for your organization. We plan on completing the deregistration in the following order:
      1. Devices receiving no effective policies.
      2. Devices receiving ‘disable WIP’ Policy.
      3. Devices receiving policy to configure WIP.

    Important: Once the device is unregistered, users may see a notification indicating an account has been removed, “mddprov account has removed your workplace account…from your device.” You can safely disregard this message.

    Hopefully this explains some of the craziness and also why Microsoft are not treating this as a problem (it's expected behaviour).

    Paul

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2023-04-05T18:32:09+00:00

    Thanks for posting. I haven't received a response to my ticket other than: "Intune said it was solved."

    This article seems reasonable enough, however, it doesn't mention the pop-up happening multiple times daily. If it happened once, no problem.

    I need to know how to stop the repeated pop-ups.

    still waiting on MS

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2023-04-17T12:57:48+00:00

    If you haven't tried this yet, go to Settings > Apps and select your install of Office or Microsoft 365. Click Modify and then perform a Quick Repair. Reboot following the repair.

    This solved my repeated sign-in requests plus the mddprov pop-up, I performed the Quick Repair early Friday and so far on Monday no pop-ups or other sign in requests. Just happened to be troubleshooting another issue that required the repair and found it worked for this as well.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2023-04-17T14:15:43+00:00

    Curious which options you selected in the Quick Repair? I've attempted this many times for many users and more often than not I just get an error stating "We cannot fix your issue".

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2023-04-17T14:41:59+00:00

    To be honest, a weekend isn't enough time to know if this is an actual fix. I've had people go for 10 days with no issue and then it starts up again. I'm getting no information from my support team and nothing that I've found online has cured it yet. (I've had 4 users with the symptoms just today.)

    I'm curious to know if anyone having these issues gets the message in the image below. I've started unchecking the box allowing the organization to manage the device this morning with the thought that this registers the device with Intune and thus causes the mddprov notice.

    Was this answer helpful?

    0 comments No comments