Device management notification

Anonymous
2023-03-29T09:23:04+00:00

This suddenly popped out of a device. What does this mean? What should we do?

"mddprov account has removed your workplace account and deleted all of the information associated with your workplace account (including business apps, password requirements, and other policies) from your device."

Have checked the Settings > Accounts and the account is still connected to that same device.

Microsoft 365 and Office | Subscription, account, billing | For business | Other

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  1. Anonymous
    2023-04-05T10:57:49+00:00

    Following a Unified Support call with Microsoft I have an answer (of sorts) ... might not be everyone's answer but applied to our tenancy / our scenario. Unified Support referred us to the following notification: End of support guidance for Windows Information Protection

    If you read through the article there's an important bit in the middle:

    .. as follows:

    1. November 1^^(or soon after) we will restrict creating new WIP ‘without enrollment’ policies from the Microsoft Intune admin center.
    2. Starting in December 2022, we will begin deregistration for devices utilizing WIP ‘without enrollment’. Refer to the Message Center for when this will occur for your organization. We plan on completing the deregistration in the following order:
      1. Devices receiving no effective policies.
      2. Devices receiving ‘disable WIP’ Policy.
      3. Devices receiving policy to configure WIP.

    Important: Once the device is unregistered, users may see a notification indicating an account has been removed, “mddprov account has removed your workplace account…from your device.” You can safely disregard this message.

    Hopefully this explains some of the craziness and also why Microsoft are not treating this as a problem (it's expected behaviour).

    Paul

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  2. Anonymous
    2023-04-03T23:10:38+00:00

    M$ is telling me that it is resolved; however, my users are still getting popups. So, I guess it is now a feature?

    Why no explanation of the issue, possible fixes or adjustments?

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  3. Anonymous
    2023-04-03T14:27:11+00:00

    I have a couple devices that are seeing this as well. Microsoft is not saying anything?

    Interesting.

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  4. Anonymous
    2023-04-03T14:24:12+00:00

    We had a user report this error this morning.

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  5. Anonymous
    2023-04-03T13:53:02+00:00

    Is anyone here finding that this issue also coincides with user account credentials constantly expiring in their office apps? I have users that keep having account errors in their microsoft apps that send them into a constant sign-in loop, or they cannot log in at all. I have already attempted erasing local credentials, caches in appdata, and editing the identity folder for Office in RegEdit. The issue goes away for a few days, but eventually just comes back. This all started happening the same time that these mddprov errors started popping up for our users.

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