Device management notification

Anonymous
2023-03-29T09:23:04+00:00

This suddenly popped out of a device. What does this mean? What should we do?

"mddprov account has removed your workplace account and deleted all of the information associated with your workplace account (including business apps, password requirements, and other policies) from your device."

Have checked the Settings > Accounts and the account is still connected to that same device.

Microsoft 365 and Office | Subscription, account, billing | For business | Other

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  1. Anonymous
    2023-03-31T07:34:34+00:00

    Hi All,

    This issue was posted to the Service Health Dashboard (SHD) as incident IT535131 - Some users are unexpectedly receiving notifications indicating workplace account removal from a device.

    More info: The error message includes: "mddprov account has removed your workplace account... from your device."

    Final status: The investigation is completed and we've determined the service is healthy.

    If you are still facing the issue, we suggest you raise a support ticket to contact Microsoft Support, they will help you investigate the issue from back end.

    Thanks for your time and cooperation! We hope you have a nice day!

    Best Regards,

    Tina

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  2. Anonymous
    2023-03-30T21:04:02+00:00

    I can't view that link "You don't have permissions" and don't see it in Service Health Advisories. Do you know where or how I can view it?

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  3. Anonymous
    2023-03-30T21:00:16+00:00

    That's interesting and seems to imply some kind of on-prem aspect to this in your case, since GPupdate had relevance. I wouldn't have expected that given what it is. On the system I'm looking at, which is not one joined to a local Active Directory, the DeviceManagement log has a cadence of every 24 hours, as in every 24 hours (I assume) it tries to phone home to Microsoft AAD relative to this feature. If the problem continues, I would expect to see it again tonight.

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  4. Anonymous
    2023-03-30T20:33:05+00:00

    Thank you. I've had a couple of users report the same issue today with no changes being made to their account. Looks like it's all happening just today.

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