my account has been suspended when I have done nothing wrong. All my searches have been done with bare fingers and hands. I have raised 5 tickets over the last 2 or so months with no response until Friday 22nd of December 2023 after I called about the issue. I was told to raise another ticket and shortly after I received an email saying that the issue has been resolved and the ticket has been closed.
I DID NOT GIVE PERMISSION FOR MY TICKETS TO BE CLOSED AND MY ACCOUNT IS STILL SUSPENDED!
This is EXTREMELY FRUSTRATING and seems like when I try to get support, know one cares and there is no communication. This is VERY POOR CUSTOMER SERVICE. If I had know this process was going to be painful, I would have kept my previous ticket numbers, but I'm sure you can see my tickets raised anyway.
I DON'T WANT THIS ISSUE TO BE IGNORED AND I WANT THIS ISSUE ESCALATED AND RESOLVED AND MY ACCOUNT SUSPENDED IMMEDIATELY!