My Microsoft Rewards Account has been suspended. How can I fix this?

Anonymous
2023-04-21T09:51:04+00:00

I am unable visit Microsoft Rewards section and the message which I get is as follows :

Uh oh, it appears your Microsoft Rewards account has been suspended.

This is probably because it didn’t meet one of the requirements outlined in the Microsoft Services Agreement.

0CBF07B357774B2F8C889E3E0DD691F3

Please help me fix this issue !!

Microsoft 365 and Office | Subscription, account, billing | Other | Other

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  1. Anonymous
    2023-12-02T20:47:08+00:00

    Yes, Microsoft has been handling this like garbage, it's true. It was the kick I needed to cancel my 365 subscription though.

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  2. Anonymous
    2023-12-02T19:22:37+00:00

    I tried your form since I too was suspended

    I TRIED posting this:

    First off I am in Pittsburgh PA and I didn't see a TIME ZONE for eastern time in your list.

    We have several people in the house with Microsoft accounts but I AM THE ONLY ONE using Bing.com and the rewards. My sister has a hotmail.com account and so do I. We've had these accounts since hotmail was created. You can look at the account status. My 90 year old mother has a hotmail account too. But again I am the only one doing the searches, the quizzes and so forth. My mom rarely uses her account anymore for anything more that codes site send her to confirm her identity for things like her doctor. My sister searches for things since she has a hotmail account and she talks to Chat. I got this message:

    "Your Microsoft Rewards account has been suspended.

    Our research indicates that you or your Microsoft Rewards account has engaged in one or more violations of the Microsoft Services Agreement, which may include, but is not limited to:

    Maintaining multiple user accounts per household

    Opening more than one user account per individual

    Residing outside of the supported regions

    Providing inaccurate account information, including your true first and last name, your complete and accurate mailing address, a working phone number and your email address

    Using a service intended to confuse your true IP address or your location

    Using a bot, cheat code, macro or other automated method to participate in Microsoft Rewards

    Learn more about the Microsoft Rewards program"

    All I do is log into my Bing.com once a day. I do some searches, do some quizzes, polls, and click on all the items under rewards. Now I can't do that! They COULD have emailed me and say they were banning me and explained why. But I guess they figured I would just keep clicking on there quizzes and doing polls.

    What a waste of my time. Apparently I am not the only one!

    I would like someone from Microsoft to look at my account and tell me what I violated. I didn't violate ANYTHING in my opinion.

    the page at: Rewards Support (bing.com) says this: "Please fill out the form correctly" Everything is filled out correctly!

    So you can't even submit a REPORT NOW!

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  3. Anonymous
    2023-12-02T12:40:26+00:00

    Email address is removed for privacy *** is my spouse account, we all use the same pc. she old fashion doesn't have cell phone.

    she tries to input the land line phone to her profile 8565208132.If you decide to keep her account under suspended stage let her, use her point that she earns. Thank you for your time.

    Ok let's correct this if possible, send the reply to ******@yahoo.com

    Uh oh, it appears your Microsoft Rewards account has been suspended.

    This is probably because it didn’t meet one of the requirements outlined in the Microsoft Services Agreement.

    0CBF07B357774B2F8C889E3E0DD691F3

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    2 people found this answer helpful.
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  4. Anonymous
    2023-12-02T12:37:43+00:00

    ******@comcast.net is my spouse account, we all use the same pc. she old fashion doesn't have cell phone.

    she tries to input the land line phone to her profile 8565208132.If you decide to keep her account under suspended stage let her, use her point that she earn. Thank you for your time

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  5. Anonymous
    2023-12-02T07:52:28+00:00

    I got the same suspension notice and my account is squeaky clean.

    I am the only adult in my household with an account, I only have one account, I live in the USA which is a supported region, have never used a VPN or other such proxy, have never used any bots, scripts or "cheat codes" (whatever that is supposed to mean) and yet I got the notice too.

    I would actually respect Microsoft more if they just sent me an email saying "We are too cheap to honor your rewards points so we deleted them all lololol" rather than them try to act as if it is somehow my fault.

    On the plus side it has been nice to go back to google search and firefox browser. Maybe the complaints to the better business bureau will yield some good results but who knows.

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    4 people found this answer helpful.
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