One Drive Stopped Working since April 7th, 2023 and running with MaC OS catalina 10.15.7

Anonymous
2023-04-09T01:55:16+00:00

I have a MacBook Pro mid 2012( The best machines as compared with the current ones) running with OS Catalina 10.15.7, but a couple a days ago my OneDrive stopped working or syncing, I've done everything, installing previous version and also following the recommended ones in some post with no success in the installation.

Installing previous versions of one drive the results are the same, further uninstalling Office 365 and nothing. So was necessary to install a previous version of office 2016 to get again office package, the new version does not run with Catalina 10.15.7, so, my unique alternative is to work with the app in website with a link in desktop.

I would recommend to MS to avoid or prevent with visible notice that the one drive with the last update does not run on Catalina 10.15.7 and give the option to users to keep the previous version.

Until now, I have no fixed the problem with One drive. Suggestions are welcome.

Thanks

Juan

Microsoft 365 and Office | OneDrive | For home | MacOS

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  1. Anonymous
    2023-04-18T12:07:29+00:00

    I was using this workaround previously (old Mac, evil standaloneupdater kept trying to update me to an incompatible version). It would work for a week, then I'd have to do the reinstall all over again - so frustrating! So far this method hasn't worked for my Catalina/OneDrive incompatibility other than briefly, but I haven't tried with WiFi off yet. What a disaster!

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  2. Anonymous
    2023-04-18T07:59:16+00:00

    Tuesday April 18, 2023

    As per above I too have noticed the problem last week on my iMac. OneDrive was not running and won't open on your iMac 10.15.7.

    I uninstalled OneDrive App, restarted iMac, Download OneDrive App. Installed, restarted iMac and OneDrive App still will not open.

    Thanks Fred

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  3. Anonymous
    2023-04-18T07:40:54+00:00

    I have MacBook Air running IOS 10.15.7. Onedrive works on personal account. I have MacBook Pro 2012 running IOS 10.15.7 but Onedrive does not work on business account.

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  4. Anonymous
    2023-04-17T18:36:34+00:00

    I am having the same issues as well.. I tried all of the options noted above with no success.. I would really like to revert back to my old version.

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  5. Anonymous
    2023-04-17T16:27:30+00:00

    Yes! This has been happening for me personally since the 3rd of April. I am also on Mac Catalina 10.15.7.

    I have also tried clearing cache, reinstalling etc. Nothing has worked (the onedrive logo doesn't even appear in the menu bar).

    Please fix!

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