A Microsoft file hosting and synchronization service.
This is symptomatic with so many Microsoft products over the past three or four years. They release products that on the surface look feature rich but once you start using them you realise they are missing fundamental and basic functionality. Whats worse is they often force you to "update" to their new versions which are stripped down versions of the originals but with a new lick of paint. Look at the office products, the decimation of OneNote, the new Outlook app completely removing client side rules, the new Teams app that keeps losing messages. Lets not even get started with their licence changes for things like PowerBI. They wont listen; they appear to have grown extra mouths and lost their ears.
Even these forums are a complete joke nowadays. You are better searching Reddit than the official copy and paste responses from the admins on here. More often than not the "solution" provided has no relevance to the issue. This thread is a prime example of that. Do the mods get karma per response or something? Anyway rant over... Have subscribed to this thread but wont be holding my breath for an actual solution.
Totally agree. I honestly don't understand their product strategy. How can anyone think that releasing "new" products with less than 50% of the features of "old" products is a good idea?
They are all the same, Photos, Outlook being 2 examples. There are basic features missing in the new versions, are they just waiting for customers to complain before adding them back in? Madness.
And support forums are just full of unqualified bots from Asia posting copy and paste stock responses that never actually address the issue. Terrible customer experience.