This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
was locked out for 30 days. because i tried 3 times and had wrong password.
why 30 days? that is ridiculous. i couldnt remember which email i had used.
then received an email telling me my account will be restored but with the recovery email.
i tried it. made a new password but never got the verification codes requested.. still cant sign in still to request them help with office 365 MAC which i paid for but never worked.
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thanks for your reply, I have not been able to get my issue resolved either.
Hello my name is Frank I have a Microsoft account but the email address I used has been hacked. So now that email address is no longer available. So I tried to log into my Microsoft and it does not allow me in. How can I log back in using that account which is deleted?
yes, I am planning to get into the APPLE verse, at least they have accessible and LIVE support. I pay Netgear $10. a month and they are available to come on to my computer 24/7 to help with any computer and software issues or questions, They however are limited on how much they know about individual Microsoft 365 products and quirks. Why doesn't Microsoft at least offer that kind of a paid support monthly subscription just Microsoft 365 products.
This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Comments have been turned off. Learn more
fix my word account or I will cancel payment and find another way to write letters
I want to talk to someone on the phone help