how do i get live support?

I agree there is an issue with the lack of support.

I have gone through the "contact us", and have probably read through every page and tried everything item.... and wasted more time than I have to waste. I just keep going around in circles.

I agree that a live person to actually talk to could actually solve the problem faster, I would rather waste my time on hold (where I can do something while I waste), then search, read, try, and come up empty-handed.

I understand tech support is challenging, and some people do have simple questions that can be found online... but more of us who are reaching out to the community are probably at a higher than basic level - which is why we are reaching out.

I too am my households IT Admin, and I'm at my wits end with Microsoft right now. You can't even email them your concern for them to get back to you when they get around to it.

Please provide LIVE support - not just a auto attendant who can't even understand what you want, and just sends you the the web.

Hi, I'm Taiwo and I'd be happy to help you with your question. In this Forum, We are Microsoft consumers just like yourself. To get live support for your Microsoft account and Office 365 issues, you can follow these steps: 1. Visit the Microsoft Support website: Go to the official Microsoft Support website at https://support.microsoft.com/. 2. Click on the "Sign in" button located in the upper right corner of the website. Enter your Microsoft account credentials to sign in. 3. Once signed in, navigate to the section that corresponds to your issue. For example, if you need support with Office 365, look for the Office or Office 365 category. 4. Select the specific problem or topic that best matches the issue you're facing. You may be presented with a list of commonly encountered issues, or you can use the search function to find the relevant topic. 5. On the support page for the chosen problem, look for the "Contact Us" or "Get Help" button. This will typically provide you with available support options, such as live chat, phone support, or email support. 6. Choose the option that suits you best. Live chat allows you to communicate with a support representative through text-based messaging, while phone support involves speaking with a representative over the phone. Click on the respective option to initiate the contact. I hope this helps ;-), let me know if this is contrary to what you need, I would still be helpful to answer more of your questions. Best Regards, Thank You.

Nothing that I have tried with regard to my Account and Windows Password use or reset. I have been at this for a couple of hours now and I am no closer, possibly further away. I really need to find a way to talk to a real live person, however, it looks like Microsoft has eliminated that possibility. Very frustrating. I am currently only locally logged into windows, and I cannot do anything with my virus management, I wants me to reach out to my IT Admin, but I DON'T HAVE ONE in my house, so its all up to me, and me is not doing too well on my own. Help Please

your instructions did not result in an option to chat or talk on the phone with tech support

Rosa I feel your pain. I have been trying unsuccessfully to contact Microsoft regarding a sharing issue and was told by Netgear that it is definately a Windows issue and I need to contact them to get them to unlock the program. I have three support request numbers and they answer NONE. I turn off my spam blocker on my phone so ALL phone calls come through, yet I get NONE from Microsoft.

They used to have good support, but like most other companies leave you hanging in the balance. I found the CEO's email address online, but of course it bounces.

I have friends who have given up on Microsoft and went to Apple and it is starting to look good at this point.

Would love to get help regarding extending my protection plan. Seems to be an endless loop into blackholes.

Would love for more live chat assistance.