OneNote Sync Error (OneNote can't connect to the network. We'll try to sync your notes when the network is available. (Error code: 0xE000006B b6d09)

Anonymous
2023-01-13T20:54:31+00:00

Hello

Just recently, I have been getting this error on some on my OneNote notebooks and while I can force a sync, the process takes an exceedingly long time and does resolve itself only to reappear later in the day.

I have tried to copy sections into a new notebook only to have the problem reoccur.

OneNote can't connect to the network. We'll try to sync your notes when the network is available. (Error code: 0xE000006B b6d09)

I can open the notebook via the web app but the sections that do not synchronize show an error.

I am sure that the network is not the issue.

Microsoft 365 and Office | OneNote | For business | Windows

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  1. Anonymous
    2023-08-23T16:02:34+00:00

    I also have the same problem with Office 365 OneNote sync while using Avast.

    Deleting OneNote cache folder in "%USERPROFILE%\AppData\Local\Microsoft\OneNote\16.0" help me solve problems.

    The suggestions made in this related thread.

    new notes not syncing. - Microsoft Community

    In my case I just following part 5, step 1.

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  2. Anonymous
    2023-08-31T12:42:50+00:00

    I am also having the same problem as the OneNote on my desktop is not syncing with the OneNote on the OneNote website or OneDrive Website.

    It is unacceptable that we, the customers, have to deal with this issue and inconvenience. Please fix it ASAP.

    Thanks,

    Yasmin

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  3. Anonymous
    2023-09-12T12:21:38+00:00

    This works! Thank you.

    Win10

    OneNote Version 2306

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  4. Anonymous
    2023-10-16T15:25:19+00:00

    Found a solution/workaround for when this happens. If you copy the notebook, close the old one, and reopen the new copy it will reset your sync. You may need to reshare the link with anyone else you want to work on the notebook. But this worked for me.

    1. Open the Notebook that you want to copy.  With the Notebook open …
    2. Click on "File" then "Export"
    3. Export Current:  Click on "Notebook"
    4. Select Format:  Click on "OneNote package (*.onepkg)"
    5. Click on "Export" to begin the copy process
    6. File Explorer opens---choose where the copy of the Notebook is to be placed (Ex. This PC, Documents folder or OneDrive, Documents folder).  Remember, if you want to be able to share this Notebook or access it from anywhere, it must be placed in OneDrive.  So, click on OneDrive, then Documents.
    7. "Open" the Documents folder and give the Notebook a new name--it must be different from the original name of the Notebook, then click on "Save"
    8. Open File Explorer again and find the Notebook with the new name.
    9. Double-click on it to unpack it.
    10. Click on "Create" to create the copied Notebook with the new name.
    11. Good Luck

    This worked for me as well! This just started for me. I noticed that my notebook wasn't up to date on the OneNote app on my phone. Then noticed that the notebook was having the same syncing issue on the desktop app that everyone is describing in this thread.

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  5. Anonymous
    2023-10-23T19:45:09+00:00

    I had the same problem for the last few days. I found out that my antivirus was the problem (Avast); just uncheck Enable HTTPS scanning.

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