OneNote Sync Error (OneNote can't connect to the network. We'll try to sync your notes when the network is available. (Error code: 0xE000006B b6d09)

Anonymous
2023-01-13T20:54:31+00:00

Hello

Just recently, I have been getting this error on some on my OneNote notebooks and while I can force a sync, the process takes an exceedingly long time and does resolve itself only to reappear later in the day.

I have tried to copy sections into a new notebook only to have the problem reoccur.

OneNote can't connect to the network. We'll try to sync your notes when the network is available. (Error code: 0xE000006B b6d09)

I can open the notebook via the web app but the sections that do not synchronize show an error.

I am sure that the network is not the issue.

Microsoft 365 and Office | OneNote | For business | Windows

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  1. Anonymous
    2023-07-08T06:35:12+00:00

    I wan't able to sync with the same error message for a week. After temporary turning off Avast, syncing works.

    Edit: Disabling just the "HTTPS-Scanning" Option in Avast solves the syncing problem in OneNote for me.

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  2. Anonymous
    2023-07-10T20:25:54+00:00

    Edit: Disabling just the "HTTPS-Scanning" Option in Avast solves the syncing problem in OneNote for me.

    That's the solution! It is an Avast issue, not a MS!

    Uncheck in Menü - Einstellungen - Schutz - Wichtige Schutzmodule - Web-Schutz - HTTPS-Scanning

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  3. Anonymous
    2023-07-11T06:59:18+00:00

    What a great news, good for us that we managed to find the solution :)

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  4. Anonymous
    2023-07-25T08:52:34+00:00

    Here is the link where this issue was reported to Avast.

    https://forum.avast.com/?topic=324344.0

    Currently, under investigation. Avast asks for service packages of affected customers to speed up the fix.

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  5. Anonymous
    2023-08-01T03:23:40+00:00

    Searched Everywhere with no results. My issue was in a specific PC with windows 11 which sent the error for 2 specific notebooks. My Android phone and Windows 10 laptop synced OK.

    Try this:

    1. Make a backup of your Notebook by going to File - Export (select OneNote Package *.onepkg):

    1. Now go to File - Info and click Settings:

    1. Select Close: It will try to sync and will send a message telling that the notebook, section or page are not synced. Just click OK. The notebook will close.
    2. Go to Open and select your notebook. Try syncing. It worked for me

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    9 people found this answer helpful.
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