OneNote Sync Error (OneNote can't connect to the network. We'll try to sync your notes when the network is available. (Error code: 0xE000006B b6d09)

Anonymous
2023-01-13T20:54:31+00:00

Hello

Just recently, I have been getting this error on some on my OneNote notebooks and while I can force a sync, the process takes an exceedingly long time and does resolve itself only to reappear later in the day.

I have tried to copy sections into a new notebook only to have the problem reoccur.

OneNote can't connect to the network. We'll try to sync your notes when the network is available. (Error code: 0xE000006B b6d09)

I can open the notebook via the web app but the sections that do not synchronize show an error.

I am sure that the network is not the issue.

Microsoft 365 and Office | OneNote | For business | Windows

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  1. Anonymous
    2023-06-30T15:32:18+00:00

    I am in the same boat as you.

    Many of my sections are not synced yet so the "export method" seen above won't work nearly as smooth. To make matters worse, I probably have hundreds of links within the One Note file tracing to other areas of the file. Creating a new notebook would require me to audit the whole document and change the link pathways.

    I wouldn't care that much if exported material was viewable so I could share with colleagues periodically, but even though my notebook is "up to date," exported material that wasn't synced properly is not visible. I literally am the only person on my team who can see the changes as a result.

    This is bizarre to me as I assumed the app is simply exporting the allegedly "up to date" material that I see on my screen. Why would synchronization compromise viewing exported material in my "Downloads"? Who knows...

    At this stage, I am trusting that the issue will be resolved soon rather than take any further action myself. This is the most tedious MSFT bug I have faced as I usually have zero issues with One Note and MSFT Suite.

    Our team chose to house all our process documentation on One Note as it is usually such a reliable tool, so this is quite a shock to me.

    Again, I wouldn't care that much if unsynced material was still viewable when exported, but as mentioned above, any unsynchronized sections are pretty much a lost cause right now unless I export to a Word doc or PDF.

    We are begging, Microsoft! Please help :(

    Error code: 0xE000006B b6d09

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  2. Anonymous
    2023-06-30T22:34:16+00:00

    I too am having the exact same problem and inability to resolve it. Please fix this ASAP.

    Thank you!

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  3. Anonymous
    2023-07-07T03:10:05+00:00

    Well, I had this annoying problem for the past few days.

    Just managed to update my windows 10 for all the last updated after it wasn't updated for more than 2 years because of a registry error.

    At the same time i removed my anti-virus software (Avast) and stayed with windows defender.

    I don't know if there is any connection between the actions I did, but now Onenote got back to sync perfectly.

    Please update if any of that worked for you.

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  4. Anonymous
    2023-07-07T04:07:21+00:00

    That's interesting, I'm also using Avast. Any else with that issue?

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  5. Anonymous
    2023-07-07T16:18:20+00:00

    I finally got my OneNote, notebook to sync. It's one that's stored in Teams (aka Share Point) so what I had to do was simply close it from the app itself, and click the OK button when it warned me that it couldn't sync. Then I went back into Teams, found that notebook again and opened it in the app. Everything syncs now.

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