OneNote Sync Error (OneNote can't connect to the network. We'll try to sync your notes when the network is available. (Error code: 0xE000006B b6d09)

Anonymous
2023-01-13T20:54:31+00:00

Hello

Just recently, I have been getting this error on some on my OneNote notebooks and while I can force a sync, the process takes an exceedingly long time and does resolve itself only to reappear later in the day.

I have tried to copy sections into a new notebook only to have the problem reoccur.

OneNote can't connect to the network. We'll try to sync your notes when the network is available. (Error code: 0xE000006B b6d09)

I can open the notebook via the web app but the sections that do not synchronize show an error.

I am sure that the network is not the issue.

Microsoft 365 and Office | OneNote | For business | Windows

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  1. Anonymous
    2023-06-15T12:01:24+00:00

    Hello everyone,

    I've had the same problem for about a month now.

Updates do nothing.
Uninstall/reinstall, change the online storage location, either...

This prevents us, my team and me from working properly.

Does anyone have the beginning of a solution?

Thank you all.

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  2. Anonymous
    2023-06-15T17:56:55+00:00

    Been having this same issue since June 9th. I've tried all of the sync workarounds mentioned in other forums. Nothing works.

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  3. Anonymous
    2023-06-16T00:55:38+00:00

    Mine is back to not syncing now too! It worked itself out for about a month but same issue again :(

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  4. Anonymous
    2023-06-17T09:11:53+00:00

    Same issue, since several months with Onenote 2019 ...

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  5. Anonymous
    2023-06-21T18:39:37+00:00

    Found a solution/workaround for when this happens. If you copy the notebook, close the old one, and reopen the new copy it will reset your sync. You may need to reshare the link with anyone else you want to work on the notebook. But this worked for me.

    1. Open the Notebook that you want to copy.  With the Notebook open …
    2. Click on "File" then "Export"
    3. Export Current:  Click on "Notebook"
    4. Select Format:  Click on "OneNote package (*.onepkg)"
    5. Click on "Export" to begin the copy process
    6. File Explorer opens---choose where the copy of the Notebook is to be placed (Ex. This PC, Documents folder or OneDrive, Documents folder).  Remember, if you want to be able to share this Notebook or access it from anywhere, it must be placed in OneDrive.  So, click on OneDrive, then Documents.
    7. "Open" the Documents folder and give the Notebook a new name--it must be different from the original name of the Notebook, then click on "Save"
    8. Open File Explorer again and find the Notebook with the new name.
    9. Double-click on it to unpack it.
    10. Click on "Create" to create the copied Notebook with the new name.
    11. Good Luck

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