OneNote Sync Error (OneNote can't connect to the network. We'll try to sync your notes when the network is available. (Error code: 0xE000006B b6d09)

Anonymous
2023-01-13T20:54:31+00:00

Hello

Just recently, I have been getting this error on some on my OneNote notebooks and while I can force a sync, the process takes an exceedingly long time and does resolve itself only to reappear later in the day.

I have tried to copy sections into a new notebook only to have the problem reoccur.

OneNote can't connect to the network. We'll try to sync your notes when the network is available. (Error code: 0xE000006B b6d09)

I can open the notebook via the web app but the sections that do not synchronize show an error.

I am sure that the network is not the issue.

Microsoft 365 and Office | OneNote | For business | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

54 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2023-10-24T07:41:17+00:00

    Will Micky$oft ever get around to fixing this ongoing issue?

    I cannot just recreate a NEW or Copy Notebook with a new name and URL. Many of my colleagues also use the same notebook and we cannot keep changing the links each time it fails to sync for one or more of us. We need this to be reliable, I thought that was what we were paying our license fee for.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2023-11-07T00:37:43+00:00

    I experienced what may be the same, or similar, issue.

    Same error and problem, happening in desktop OneNote (macOS).

    OneNote can't connect to the server. Sync will resume once we connect. You don't need to take any action. (Error code: 0xE000146E 72at2 10017 | b78bccb4-a466-ba48-9970-338873d606ba 202311062323)

    One notebook was doing this, whilst the other one was not. Both notebooks were in in exactly the same folder in the same location on a Microsfot business account. There is obviously no actual issue with the connection to the server, since one notebook is connecting fine.

    The only solution I found worked was to log out of the account on Onenote (desktop app). The changes that couldn’t be synced were then put aside, as Onenote does in such situations). I then logged in again, and syncing was no longer an issue.

    I share this in case someone else finds this discussion thread, and perhaps this is an easy solution for them also.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2023-12-07T16:56:10+00:00

    I have same problem

    msf TEAMS onenote will have latest changes, but sync to Desktop O365 app doesn't sync, and Android One Note Company work profile also doesn't sync

    It seems only Teams OneNote addon keeps the changes but it isn't sync'd across all the other One Notes across the cloud.

    I see the same sync error in onenote desktop

    Was this answer helpful?

    0 comments
  4. Anonymous
    2023-12-08T13:57:08+00:00

    Hello All,

    I am also facing same issue.

    Any update on this.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2023-12-08T14:10:47+00:00

    Multiple people have had success with a few of the solutions posted. Read through those comments and see if it helps.

    Was this answer helpful?

    0 comments