OneNote Sync Error (OneNote can't connect to the network. We'll try to sync your notes when the network is available. (Error code: 0xE000006B b6d09)

Hello

I am still experiencing problems synchronizing my OneNote notebooks and I think the problem is related to the OneNote insider build that I am using.

The problem is intermittent among my notebooks

Microsoft® OneNote® for Microsoft 365 MSO (Version 2302 Build 16.0.16124.20000) 64-bit

I also when into my company's office this week to see if the problem was related to my internet provider at home but I still had the sync issues when I was connected to my company's network. The one thing that I have found is that I have a corporate virtual machine which has a semi-annual version of OneNote and I am having not sync issues with this version

Microsoft® OneNote® for Microsoft 365 MSO (Version 2208 Build 16.0.15601.20446) 64-bit 

Hi respected Brad Semenko,

Thanks for your valuable feedback and sharing updates with us and I really appreciate your effort and your precious time doing. 

And I appreciate your kind words.

I think there is some section/page corrupt, that pretend to sync notebook.

May I know have you tried go to OneNote Online create a new notebook in OneNote for web (online app) first, then copy and paste all content in OneNote Online then click "Open in desktop OneNote" from ribbon to open it in OneNote desktop client app. to see if the error message still appears.

Your understanding and patience will be highly appreciated. I hope that you are keeping safe and well!

Sincerely,

Waqas Muhammad

Hello Waqas

Thanks for the quick response. My problem is growing in scope.

My work computer

Microsoft® OneNote® for Microsoft 365 MSO (Version 2302 Build 16.0.16107.20000) 64-bit

OneDrive for Business

OS Name: Microsoft Windows 10 Pro

Version: 10.0.19044 Build 19044

My personal computer

Microsoft® OneNote® for Microsoft 365 MSO (Version 2302 Build 16.0.16107.20000) 64-bit

Personal OneDrive

OS Name: Microsoft Windows 11 Pro Insider Preview

Version: 10.0.25276 Build 25276

Both have the same error but not all notebooks are impacted.

OneNote can't connect to the network. We'll try to sync your notes when the network is available. (Error code: 0xE000006B b6d09)

Other than using the same internet connection there are no similarities between the computers.

Dear respected Brad Semenko,

Good day! Thank you for posting to Microsoft Community. We are happy to help you.

I’m sorry you’re having a problem with OneNote Sync but based on your description we can work together to resolve it.

For the situation you encountered, we deeply understand the inconvenience caused and apologize for it.

 First, may I know are you using OneNote 365 app (formally called OneNote 20216) or OneNote Windows 10 app?

As you mentioned, "I have tried to copy sections into a new notebook only to have the problem reoccur" may I know did you copy sections into a new notebook in a OneNote desktop client app? If yes, and since you mentioned, "I can open the notebook via the web app but the sections that do not synchronize show an error." then you may try go to OneNote Online create a new notebook in OneNote for web (online app) first, then copy and paste all un-synced notebooks in OneNote Online, make sure they all appear in OneNote Online.

(I understand it will spend some time manually copying all un-synced notes to OneNote online, but this will reduce the risk of losing notes. Appreciate your understanding.) then click "Open in desktop OneNote" from ribbon to open it in OneNote desktop client app. See if the error message will disappear.

If above doesn't help, for further troubleshooting, could you please share information below?

1.Where do you save notebook? Personal OneDrive or OneDrive for business?

2.Screenshot of error message encountered.

3.The version of your OneNote application.

3.Are you using OneNote 365 or OneNote Windows 10 app.

Appreciate your patience and understanding and thank you for your time and cooperation.

Sincerely,

Waqas Muhammad