OneNote Sync Error (OneNote can't connect to the network. We'll try to sync your notes when the network is available. (Error code: 0xE000006B b6d09)

Anonymous
2023-01-13T20:54:31+00:00

Hello

Just recently, I have been getting this error on some on my OneNote notebooks and while I can force a sync, the process takes an exceedingly long time and does resolve itself only to reappear later in the day.

I have tried to copy sections into a new notebook only to have the problem reoccur.

OneNote can't connect to the network. We'll try to sync your notes when the network is available. (Error code: 0xE000006B b6d09)

I can open the notebook via the web app but the sections that do not synchronize show an error.

I am sure that the network is not the issue.

Microsoft 365 and Office | OneNote | For business | Windows

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  1. Anonymous
    2023-06-24T19:20:03+00:00

    Yes, I did it the same here! I deleted the old notebook. Now, I have zero problems to sync. That is the definitely the solution to the problem. But is such a shame that Microsoft doesn't helped us in that way.

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  2. Anonymous
    2023-06-23T07:28:27+00:00

    Thanks for your replies.

    I switch the OneNote app to "OneNote for Windows 10".

    It syncs perfectly fine, but I had to do the previous changes manually.

    But the problem was to find this app in the Windows Store, it showed not up.

    I had to share the link with another Windows Computer, which the app was already installed.

    Maybe this solution works for others as well.

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  3. Anonymous
    2023-06-23T03:42:50+00:00

    I also had to go into each device and close the notebook and add the new notebook. Then I went and deleted all the files for the old notebooks. This cleaned it up. FYI, this will not work with the One Note 2016 version of the desktop app.

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  4. Anonymous
    2023-06-17T09:11:53+00:00

    Same issue, since several months with Onenote 2019 ...

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  5. Anonymous
    2023-06-16T00:55:38+00:00

    Mine is back to not syncing now too! It worked itself out for about a month but same issue again :(

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