Issues accessing Onedrive, OneNote and Office Online

Anonymous
2023-01-02T07:57:27+00:00

Hi,

The OneDrive is trying to sign in, but it's not succussed, I unlink the PC and relink it, but it doesn't work.

The office 365 is not working properly, once I open it and start to work; after some minutes it is showing not responding error.

*** Moved from Excel ***

Microsoft 365 and Office | OneDrive | For business | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

61 answers

Sort by: Most helpful
  1. Anonymous
    2023-01-02T09:50:10+00:00

    Hi!

    I have the same problem. I unlinked my laptop from OneDrive, but I can't connect again. My other PC didn't connect to OneDrive, but now it's ok.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2023-01-02T09:38:02+00:00

    Dear All,

    Good day! Thank you for posting in Microsoft Community.

    Based on your description, it seems that you are trying to sign in OneDrive sync client, however, it doesn't work, and the Office 365 for web shows not responding error after working for some minutes.

    May I know if my understanding is right? If so, we have also tested it on our side, we can sign in OneDrive and Office Online without any problem, however, we cannot access OneNote online as well.

    For the situation you encountered, we do understand the inconvenience caused and apologize for it.

    The issue you reported seems to be related to the on-going Service Incident. This issue was posted to the Service Health Dashboard (SHD) as incident OD494003- Some Users may be unable to access the OneDrive for Business Service starting at January 2, 2023, at 4:24 PM CST
    User Impact: Users may be unable to access the OneDrive service

    Current status: We’re reviewing service monitoring telemetry to isolate the root cause and develop a remediation plan.

    Scope of impact: Impact is specific to some users who are served through the affected infrastructure.

    Tenant administrators can view current information and updates on SHD at the link here: https://admin.microsoft.com/AdminPortal/Home#/servicehealth.

    For affected customers to easily identify the information here, we have prioritized the latest update here. You may subscribe to this thread or refer to the SHD for updated information. We will post back here once the issue is resolved.

    Thank you for your understanding and co-operation. Stay safe and stay healthy.

    Sincerely,

    Rhoda | Microsoft Community Moderator

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2023-01-02T09:27:34+00:00

    Looks like a general problem (UK).

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2023-01-02T09:27:15+00:00

    Me too. I'm in the UK

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2023-01-02T09:26:45+00:00

    Same from Italy, cannot synch, cannot save, error says server busy.

    Was this answer helpful?

    0 comments No comments