OneDrive Will Not Run MacOS Catalina 10.15.7

Anonymous
2023-04-04T20:40:32+00:00

I have had Office 365, including OneDrive running on this Mac for several years. Yesterday, OneDrive updated itself (I have the Microsoft AutoUpdater set to automatically download and install updates) to version 23.061.0319. Following that update, it will not run.

I click on the icon in the launchpad, nothing happens

I click on the icon within Finder->Applications, nothing happens

I do not get an error message, there is nothing in the system log, it does not show up in application monitor, it seems to be just dead.

Here is what the system says about the OneDrive.app:

OneDrive:

  Version: 23.061.0319

  Obtained from: Identified Developer

  Last Modified: 4/3/23, 3:18 PM

  Signed by: Developer ID Application: Microsoft Corporation (UBF8T346G9), Developer ID Certification Authority, Apple Root CA

  Location: /Applications/OneDrive.app

  Kind: 64-bit

If I run Microsoft AutoUpdate, this is what it shows for Microsoft products:

None of the Office products is up to date (Word, Excel, PowerPoint, OneNote, Outlook). They are all on version 16.66 because the next version, 16.71 requires an OS Update, which will never come, because this macbook (Macbook Air, mid 2012) is too old and Catalina 10.15.7 is the most upgraded it can get.

Only OneDrive is up to date, v23061.0319, installed yesterday on 4/3/2023.

What can I do to get back to a previous version of OneDrive so that it works??? This sucks that it did not recognize that the most current version is not compatible with my laptop.

Microsoft 365 and Office | OneDrive | For home | MacOS

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  1. Anonymous
    2023-04-24T10:35:45+00:00

    Hi,

    My idea is to find and prevent updater daemons from running.

    Isolate the iMac from the Internet and after having installed a correct version of OneDrive, start Finder and go to the application folder, then locate the OneDrive app, then right click and select "show the package content". It opens a new folder.

    From here, right click on StandaloneUpdaterDaemon.xpc to open a new folder again. I located the executable file in the Contents\MacOS directory. To prevent it from running, I then started a terminal at that directory and at the command prompt, I ran the command sudo chmod -x ./StandaloneUpdaterDaemon

    The ls -l command shows the execution rights are removed:

    Next I did the same procedure as above for OneDriveUpdaterDeamon.xpc

    :)

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  2. Anonymous
    2023-04-23T11:07:50+00:00

    Thank you this link helped me...

    I did a simpler thing...

    I went to library --> Application support--> Deleted one drive--> deleted auto updater for Microsoft and one drive (different files)--> emptied recycle bin.

    restarted the MacBook--> Downloaded the one drive from this link by Aaron---> installed it---> went to recheck at library if the auto updater is re-installed and cleared it--> emptied the bin---> restarted the Mac---> now one drive working.no issues in last 24 hours.

    Thank you guys...

    Thank You =D - it works again after 2 weeks Try and fail.!!!!

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  3. Anonymous
    2023-04-23T01:10:19+00:00

    I'm Currently using Catalina 10.15.7 and then I decided to use old version of OneDrive (21.203.1107.0004) based on Trial and error. OneDrive Version 21.203.1107.0004 is compatible and more stable for Catalina 10.15.7

    After installation process completed then follow up with disable Launch Agent OneDrive Updater, OneDrive Standalone updater and also its daemon. You could connect to the internet to Sign in and Sync your data on cloud with your Finder.

    There is no more OneDrive crashed in My Catalina MacOS ever after.

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  4. Anonymous
    2023-04-22T07:01:26+00:00

    this one is ok
    23.002.0102.0004

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  5. Anonymous
    2023-04-21T17:29:55+00:00

    i hope , microsoft onedrive will check the running OS version before updating automatically ....

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