OneDrive Will Not Run MacOS Catalina 10.15.7

Anonymous
2023-04-04T20:40:32+00:00

I have had Office 365, including OneDrive running on this Mac for several years. Yesterday, OneDrive updated itself (I have the Microsoft AutoUpdater set to automatically download and install updates) to version 23.061.0319. Following that update, it will not run.

I click on the icon in the launchpad, nothing happens

I click on the icon within Finder->Applications, nothing happens

I do not get an error message, there is nothing in the system log, it does not show up in application monitor, it seems to be just dead.

Here is what the system says about the OneDrive.app:

OneDrive:

  Version: 23.061.0319

  Obtained from: Identified Developer

  Last Modified: 4/3/23, 3:18 PM

  Signed by: Developer ID Application: Microsoft Corporation (UBF8T346G9), Developer ID Certification Authority, Apple Root CA

  Location: /Applications/OneDrive.app

  Kind: 64-bit

If I run Microsoft AutoUpdate, this is what it shows for Microsoft products:

None of the Office products is up to date (Word, Excel, PowerPoint, OneNote, Outlook). They are all on version 16.66 because the next version, 16.71 requires an OS Update, which will never come, because this macbook (Macbook Air, mid 2012) is too old and Catalina 10.15.7 is the most upgraded it can get.

Only OneDrive is up to date, v23061.0319, installed yesterday on 4/3/2023.

What can I do to get back to a previous version of OneDrive so that it works??? This sucks that it did not recognize that the most current version is not compatible with my laptop.

Microsoft 365 and Office | OneDrive | For home | MacOS

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

147 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-04-20T06:30:43+00:00

    This link to get older version of OneDrive doesn't exist

    please help to get an older version of one drive

    Was this answer helpful?

    0 comments
  2. Anonymous
    2023-04-19T17:00:16+00:00

    please send me the complete command strings to do this....

    Was this answer helpful?

    0 comments
  3. Anonymous
    2023-04-19T08:39:22+00:00

    thanks for this tipp

    i will try it tomorow

    Was this answer helpful?

    0 comments
  4. Anonymous
    2023-04-19T06:56:15+00:00

    @JohannesLang1

    Hi,

    Finally, I changed the access rights ont that files whith chmod -x command in a terminal, I did not rename or remove files. I restarted several times and the update process won't work anymore.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2023-04-18T17:15:41+00:00

    UUPS after deleting the update elements onedrive cannot be restarted !

    so i installed onedrive again

    and renamed the update procedures AFTER starting onedrive !

    for a restart i renamed the special elements back as shown below

    and it began to work

    to prevent hidden updates i renamed the update.... elements again

    starting onedrive (not automatically at startup) should be done by a script

    who could create this for me ?

    Was this answer helpful?

    0 comments