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Hi, I had my hotmail account for over 20 years and I never had an issue like this. As of this morning at 4am ALL of my junk emails are going to my inbox. No settings have been amended.
Since I've had this account for many years every 5 minutes I receive a junk in my inbox. Ive searched for a solution online but all I can see is for outlook and not outlook/hotmail 365. I've tried everything at this point, from rules to flagging wit no help. Has anyone experienced the same? Microsoft doesnt seem to have a customer service team to help?
Many thanks
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Suddenly no replies from Microsoft and still having the issue
All they told me to do was go to junk mail, uncheck the box "Only trust email from addresses in my safe senders and domains list," sign out of email, sign in again and recheck the box. Kind of the chick-fix equivalent of turning the computer off and then on again to see if a problem resolves itself.
It fixed it, but then I had the problem again this past summer. Just seems like Microsoft should be able to fix this.