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Hi, I had my hotmail account for over 20 years and I never had an issue like this. As of this morning at 4am ALL of my junk emails are going to my inbox. No settings have been amended.
Since I've had this account for many years every 5 minutes I receive a junk in my inbox. Ive searched for a solution online but all I can see is for outlook and not outlook/hotmail 365. I've tried everything at this point, from rules to flagging wit no help. Has anyone experienced the same? Microsoft doesnt seem to have a customer service team to help?
Many thanks
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have not needed to alter filters.
Plus I don’t seem to have access to them on my mobile app
Have been having this spam problem for weeks now, if not months. @Microsoft, can you tell all of us when this is going to be fixed? Thanks!
So the junk filters are working again but there seems to be another problem. E-mails from trusted senders that are deleted are often reappearing. Sheesh!
Junk filters have not (not!) been working for me all of a sudden! So for some of you the problem has been resolved? How? Please @Microsoft, make this happen for me as well!
What I do.
Scan junk mail for errant or new trusted senders.
Block remaining junk mail en masse.
Solitary junk that does not allow blocking gets reported as phishing.
It can be tedious handling 30 to 50 or more unwanted e-mails everyday, but it is what it is.