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Hi, I had my hotmail account for over 20 years and I never had an issue like this. As of this morning at 4am ALL of my junk emails are going to my inbox. No settings have been amended.
Since I've had this account for many years every 5 minutes I receive a junk in my inbox. Ive searched for a solution online but all I can see is for outlook and not outlook/hotmail 365. I've tried everything at this point, from rules to flagging wit no help. Has anyone experienced the same? Microsoft doesnt seem to have a customer service team to help?
Many thanks
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well I got a break for two days where it correct itself, now starting up again. Receiving junk in my focused slot. Jeeeezzzzzz cant they fix this once and for all. Also, now getting microsoft notification that some russian is accessing my account. Really, hey Microsoft fix the damn system
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Sharing your issues!
The russian log in atempt email has reached me as well.
The spam is really bad at the moment, the inbox almost unusable.
Anything on Microsofts side?
The same here.. nothing help.. very annoying..
Hi there, thank you for your reply. Ive tried contacting Microsoft but for hotmail 365 they only give me in app help which is not helpful. I havent changed any filter settings, ibe had my acct for a long time and everything remains the same.
Like you, Caroline, I've had my hotmail account for decades, and used Outlook. This is definitely a system problem. It was a sudden problem that occurred, in late December or early January. without any changes from me. I have to check my junk file everyday. All my important communications, family, financial, and medical are going to junk! This is not acceptable. I can see that 644 people have marked your post that they are having the same issue. Microsoft should be paying attention and just fix it.