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Hi, I had my hotmail account for over 20 years and I never had an issue like this. As of this morning at 4am ALL of my junk emails are going to my inbox. No settings have been amended.
Since I've had this account for many years every 5 minutes I receive a junk in my inbox. Ive searched for a solution online but all I can see is for outlook and not outlook/hotmail 365. I've tried everything at this point, from rules to flagging wit no help. Has anyone experienced the same? Microsoft doesnt seem to have a customer service team to help?
Many thanks
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
22nd February: Problem seems to be solved for me. I cleared junk from inbox and yesterday and today's junk gone into junk folder as per Outlook settings. I will see if the problem happens again.
This morning found 37 in junk mail box (including 2 from trusted senders) and 5 in Inbox. Improvement of sorts!
Yesterday I had no junk emails get to my inbox. Today I had one make it to the inbox. The problem seems to be fixed for me. I'm glad. Hope it gets fixed soon for everyone else.
still getting junk in my inbox - and some safe senders to junk mail
Yes, every day, All day! Blocking and Reporting Junk and Phishing emails to Microsoft Doesn't Help to stop it!