Junk Emails Suddenly going to Inbox Feb 2023

Anonymous
2023-02-20T11:38:13+00:00

Hi, I had my hotmail account for over 20 years and I never had an issue like this. As of this morning at 4am ALL of my junk emails are going to my inbox. No settings have been amended.

Since I've had this account for many years every 5 minutes I receive a junk in my inbox. Ive searched for a solution online but all I can see is for outlook and not outlook/hotmail 365. I've tried everything at this point, from rules to flagging wit no help. Has anyone experienced the same? Microsoft doesnt seem to have a customer service team to help?

Many thanks

Microsoft 365 and Office | Subscription, account, billing | For home | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

287 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2023-02-20T15:59:27+00:00

    I have had the same problem.

    The junk email to my junk email folder suddenly increased last year at around this time.

    But now it's actually going straight to my inbox as of today, 20th February, in the UK.

    My email is set to exclusive so I should not be getting emails from eg 123casinos in my inbox!

    Microsoft really need to sort out their junk email filters. I can't understand how gmail can do it so easily but my hotmail account is just spammed constantly.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  2. Anonymous
    2023-02-20T16:07:06+00:00

    Same here, since this morning all e-mails go to the inbox unfiltered.

    The instructions on their help menu are outdated.

    The only way to set it to what used to be the "exclusive" filter is in settings under "junk mail/Filters (at the bottom) "Only trust email from addresses in my Safe senders and domains list and Safe mailing lists"

    I have it checked on and it just doesn't work. This is apparently a glitch at Microsoft (hotmail, live mail etc.)

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2023-02-20T16:07:39+00:00

    Get your **** together Microsoft. This is embarrassing and unacceptable.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  4. Anonymous
    2023-02-20T16:08:38+00:00

    Yes, the same thing happened to me this morning, 20 emails came to my inbox. I have my filters set to allow only emails from addresses in my contact list.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2023-02-20T16:08:48+00:00

    Hi,

    The same thing happened to me this morning.

    There are many replies to this post advocating different solutions, the common thread saying it's a Microsoft system problem.

    Have you received a solution to the problem, e.g. is it fixed for you now.

    Thanks in anticipation of a response.

    Was this answer helpful?

    0 comments