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Hi, I had my hotmail account for over 20 years and I never had an issue like this. As of this morning at 4am ALL of my junk emails are going to my inbox. No settings have been amended.
Since I've had this account for many years every 5 minutes I receive a junk in my inbox. Ive searched for a solution online but all I can see is for outlook and not outlook/hotmail 365. I've tried everything at this point, from rules to flagging wit no help. Has anyone experienced the same? Microsoft doesnt seem to have a customer service team to help?
Many thanks
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This is a system wide Microsoft issue that needs to be fixed. HELP!!!!
I have the same annoying issue! I did nothing to create this change and cannot find a way to fix this. I called Microsoft support and they will only route to online assistance. I can't even get to a person. Has Microsoft identified this issue????
I'm having the same issue, logged in this morning and all junk mail is going to inbox, so MS has screwed up somehow, maybe they released an update? I checked updates and the last update was 5-6 days ago. What OS does everyone have? Mine is Win7 and yes, I know there is no more support for it.
My wife has win10 and has the same issue, so it seems it may be across the board.
I've gone into Settings and disabled Focused/Other and it seems the spam is going back to Junk folder.
No. I am in the US and it is happening here too.
Someone @ MSN changed the email server or settings or someone outside MSN did. Very annoying! 😠😡🤬
I am experiencing the exact same issue and have had my email account for 15 plus years.
I see an 'independent advisor' responded by asking if you changed your settings and you specifically stated you hadn't. I haven't changed any settings either and everything that was previously junk is now going to my inbox. Very annoying.