Junk Emails Suddenly going to Inbox Feb 2023

Anonymous
2023-02-20T11:38:13+00:00

Hi, I had my hotmail account for over 20 years and I never had an issue like this. As of this morning at 4am ALL of my junk emails are going to my inbox. No settings have been amended.

Since I've had this account for many years every 5 minutes I receive a junk in my inbox. Ive searched for a solution online but all I can see is for outlook and not outlook/hotmail 365. I've tried everything at this point, from rules to flagging wit no help. Has anyone experienced the same? Microsoft doesnt seem to have a customer service team to help?

Many thanks

Microsoft 365 and Office | Subscription, account, billing | For home | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

287 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2023-02-20T14:06:38+00:00

    I have the identical issue, last night suddenly receiving all of what appears to be junk mail in my inbox. HELP is ineffective because it presumes the owner of the account has somehow caused the problem and needs to take corrective action. It's Microsoft that's causing the issue and needs to clear it up. BUT you don't hear anything from the Microsoft Team regarding this issue that seems to occur periodically throughtout any given calendar. For me, its happened most frequently in 2022. Maybe Time to switch to another Email Service.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  2. Anonymous
    2023-02-20T14:03:29+00:00

    Same here, never happened before and just this morning, February 20, 2023 all email is going to my inbox. Nothing is going to junk either.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments
  3. Anonymous
    2023-02-20T13:58:23+00:00

    I am having the same issue. Please Microsoft get this straightened out. Something has changed on your sever and service.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments
  4. Anonymous
    2023-02-20T13:57:08+00:00

    I am having the same problem.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  5. Anonymous
    2023-02-20T13:51:57+00:00

    I am experiencing the same problem as of this morning. I am located in Canada.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments