Junk Emails Suddenly going to Inbox Feb 2023

Anonymous
2023-02-20T11:38:13+00:00

Hi, I had my hotmail account for over 20 years and I never had an issue like this. As of this morning at 4am ALL of my junk emails are going to my inbox. No settings have been amended.

Since I've had this account for many years every 5 minutes I receive a junk in my inbox. Ive searched for a solution online but all I can see is for outlook and not outlook/hotmail 365. I've tried everything at this point, from rules to flagging wit no help. Has anyone experienced the same? Microsoft doesnt seem to have a customer service team to help?

Many thanks

Microsoft 365 and Office | Subscription, account, billing | For home | Other

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  1. Anonymous
    2023-02-20T17:49:45+00:00

    Hey everybody......start reporting all of these junk emails as Junk or Phishing.

    I wonder what this will do to their servers?

    Might wake them up and result in action.

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  2. Anonymous
    2023-02-20T17:48:55+00:00

    I am having the same exact problem. Started this morning 2/20/23. 100 emails that would normally be junk are in my inbox. If you find out what the problem is please let me know!

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  3. Anonymous
    2023-02-20T17:47:49+00:00

    I THINK I HAVE FOUND THE PROBLEM!

    I have spotted the detail thats causing it to go into Inbox rather than Junk.

    Outlook naturally puts into Junk the emails where the Recipient Emails blank. This has been happening for a while (its super annoying because it fills up my junk and I can’t find emails that should have come to my inbox. I wish they would block emails with a blank recipient!)

    BUT what has started happening this week, is if the Recipient email is blank AND the Sender contains “Newsletter@“. So Newsletter seems to be the magic word that allows it into the Inbox.

    So if Microsoft could just do a blanket blockade of anything with a blank Recipient, this will completely fix all of my woes.

    Im convinced this is the problem, so please support this post so that Microsoft investigates.

    Thanks

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  4. Anonymous
    2023-02-20T17:47:47+00:00

    I’ve got the same problem, though I just received a message from Microsoft that said my account has been accessed by someone in Russia. Who knows what’s really going on.

    Was the email addressed personally to you?

    I get 2-3 per day all claiming to be from Microsoft and identifying the source as Moscow.

    On a PC, if you hover over the hyperlink "Report THE USER" you'll see the linked send to address at the bottom left corner of the screen. It's always some bogus email, typically a gmail account.

    Sometimes you can click on FORWARD and on the next screen SHOW ENTIRE MESSAGE and it may reveal the true phony address.

    Everything looks like Microsoft, but isn't .

    Here's the fake.......

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  5. Anonymous
    2023-02-20T17:45:12+00:00

    I've had my @msn email 21 years as of the end next month. I'm about ready to use language I don't normally use. Like dropping a few f-bombs.

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