Junk Emails Suddenly going to Inbox Feb 2023

Anonymous
2023-02-20T11:38:13+00:00

Hi, I had my hotmail account for over 20 years and I never had an issue like this. As of this morning at 4am ALL of my junk emails are going to my inbox. No settings have been amended.

Since I've had this account for many years every 5 minutes I receive a junk in my inbox. Ive searched for a solution online but all I can see is for outlook and not outlook/hotmail 365. I've tried everything at this point, from rules to flagging wit no help. Has anyone experienced the same? Microsoft doesnt seem to have a customer service team to help?

Many thanks

Microsoft 365 and Office | Subscription, account, billing | For home | Other

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  1. Anonymous
    2023-08-28T17:48:35+00:00

    @Microsoft, why do you not help your customers? This thread is now several months old. Why does it take so long to solve this problem? One hotmail account gets annoyingly many (20+) spam mails *per day*, whereas in another hotmail account, the spam filter is still working.

    It would be most appreciated if someone of Microsoft would reach out to us.

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  2. Anonymous
    2023-07-28T01:03:51+00:00

    Is this ever going to be fixed. Farout this is annoying.

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  3. Anonymous
    2023-07-03T15:29:10+00:00

    Same here

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  4. Anonymous
    2023-07-03T12:57:19+00:00

    I have outlook on my PC and like #steviek junk emails via my iPad “Mail” app get binned automatically but not on my PC outlook.

    Interestingly I was on holiday for 10 days and only took my iPad ie used “Mail” to download emails. On return home I expected to see a load of the spam emails on opening Outlook.

    To my surprise I didn’t have one spam email.

    It is now 2 days later and the same sourced junk emails have started to appear again. Ie the spam only started to arrive when I opened Outlook. To me this looks like hidden code embedded in the Outlook app. Which then generates a signal to the junk server so junk emails are sent. And at the same time allows it to by-pass the junk settings.

    I have tried repairing and restoring Outlook but it makes no difference. For me it affects one of my non-MS email accounts, my main account, which I have used for 20+ years

    Come on MS help us.

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  5. Anonymous
    2023-06-03T13:40:25+00:00

    Same...wish someone from Office/MSN would chime in here...27pp of the same error. Meanwhile my gmail account gets zero spam!

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