Junk Emails Suddenly going to Inbox Feb 2023

Anonymous
2023-02-20T11:38:13+00:00

Hi, I had my hotmail account for over 20 years and I never had an issue like this. As of this morning at 4am ALL of my junk emails are going to my inbox. No settings have been amended.

Since I've had this account for many years every 5 minutes I receive a junk in my inbox. Ive searched for a solution online but all I can see is for outlook and not outlook/hotmail 365. I've tried everything at this point, from rules to flagging wit no help. Has anyone experienced the same? Microsoft doesnt seem to have a customer service team to help?

Many thanks

Microsoft 365 and Office | Subscription, account, billing | For home | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

287 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2023-02-21T00:54:42+00:00

    I too have that problem. What a mess.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2023-02-21T00:42:10+00:00

    I have the same issue. Called but no customer help except useless premade info on their website

    Was this answer helpful?

    0 comments
  3. Anonymous
    2023-02-20T23:30:58+00:00

    I have the same problem Feb 20th all of a sudden...what's up? Feeling compromised

    Was this answer helpful?

    0 comments
  4. Anonymous
    2023-02-20T22:35:35+00:00

    The spam filters were broken. That is all they choose to say.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2023-02-20T22:16:19+00:00

    30 years and I never had an issue like this. As of this morning at 4am ALL of my junk emails are going to my inbox. No settings have been amended.

    Since I've had this account for many years every 5 minutes I receive a junk in my inbox. Ive searched for a solution online but all I can see is for outlook and not outlook/hotmail . I've tried everything at this point, from rules to flagging wit no help. Has anyone experienced the same? Microsoft doesn't

    seem to have a customer service team to help?

    Was this answer helpful?

    0 comments