Junk Emails Suddenly going to Inbox Feb 2023

Anonymous
2023-02-20T11:38:13+00:00

Hi, I had my hotmail account for over 20 years and I never had an issue like this. As of this morning at 4am ALL of my junk emails are going to my inbox. No settings have been amended.

Since I've had this account for many years every 5 minutes I receive a junk in my inbox. Ive searched for a solution online but all I can see is for outlook and not outlook/hotmail 365. I've tried everything at this point, from rules to flagging wit no help. Has anyone experienced the same? Microsoft doesnt seem to have a customer service team to help?

Many thanks

Microsoft 365 and Office | Subscription, account, billing | For home | Other

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  1. Anonymous
    2023-02-20T15:59:27+00:00

    I have had the same problem.

    The junk email to my junk email folder suddenly increased last year at around this time.

    But now it's actually going straight to my inbox as of today, 20th February, in the UK.

    My email is set to exclusive so I should not be getting emails from eg 123casinos in my inbox!

    Microsoft really need to sort out their junk email filters. I can't understand how gmail can do it so easily but my hotmail account is just spammed constantly.

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  2. Anonymous
    2023-02-20T14:51:12+00:00

    Thanks! Maybe they should hire back some of the people they just let go. I am having the same problem. Have had Hotmail for 24 years and always said how great their junk filter was. Let's hope they get this fixed quickly!.

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  3. Anonymous
    2023-02-20T14:18:53+00:00

    I have the same annoying issue started yesterday (02/19), too many junk mails in my inbox!!! notsure how to handle this issue.

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  4. Anonymous
    2023-02-20T13:57:08+00:00

    I am having the same problem.

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  5. Anonymous
    2023-02-20T13:00:17+00:00

    Ah okay, Im in the UK so it might be a system issue then? Were you able to help any help from microsoft at all?

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