Junk Emails Suddenly going to Inbox Feb 2023

Anonymous
2023-02-20T11:38:13+00:00

Hi, I had my hotmail account for over 20 years and I never had an issue like this. As of this morning at 4am ALL of my junk emails are going to my inbox. No settings have been amended.

Since I've had this account for many years every 5 minutes I receive a junk in my inbox. Ive searched for a solution online but all I can see is for outlook and not outlook/hotmail 365. I've tried everything at this point, from rules to flagging wit no help. Has anyone experienced the same? Microsoft doesnt seem to have a customer service team to help?

Many thanks

Microsoft 365 and Office | Subscription, account, billing | For home | Other

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  1. Anonymous
    2023-02-20T18:14:30+00:00

    I'm having the same issue that just started today, and like you I've had email account for 10+ years. This is insanely frustrating but I'm glad to see that it is an outlook issue and not just mine.

    I also conveniently got a flagged message saying my account was signed into from Russia at 4 am.

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  2. Anonymous
    2023-02-20T18:13:13+00:00

    Same. Crossing my fingers the problem is fixed.

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  3. Anonymous
    2023-02-20T18:07:46+00:00

    Yes Im seeing that too, fingers crossed

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  4. Anonymous
    2023-02-20T18:06:45+00:00

    Please get this fixed!

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  5. Anonymous
    2023-02-20T18:02:48+00:00

    I've been getting that "Unusual Sign-in activity" notification for years. I just ignore it as the sender never is from a bona fide MS account.

    In search the Help feature, I found how to manually block senders from coming into the Inbox, but that didn't work either. Someone posted that having the word "Newsletter" in the subject seemed to trigger the problem, but that wasn't the case for me.

    GOOD NEWS: As of about 10 minutes ago (it's 10:59am MST where I live) things started going back into my Junk folder. Maybe they fixed it. If not, my next solution is to just tell all my contacts my Gmail address and switch over to that permanently.

    BTW - I've had a paid Hotmail PLUS account for years, so that obviously made no difference. My guess is that MS will offer people the opportunity to pay for a MS 365 subscription at full price by way of restitution for this debacle.

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