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Hi, I had my hotmail account for over 20 years and I never had an issue like this. As of this morning at 4am ALL of my junk emails are going to my inbox. No settings have been amended.
Since I've had this account for many years every 5 minutes I receive a junk in my inbox. Ive searched for a solution online but all I can see is for outlook and not outlook/hotmail 365. I've tried everything at this point, from rules to flagging wit no help. Has anyone experienced the same? Microsoft doesnt seem to have a customer service team to help?
Many thanks
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I'm experiencing the same issue. I've had my account since the 90s and would love to keep it, but it's intolerable.
US user here. Have had the same email since late 90s, same settings and junkmail settings since at least beginning of 2000s. Nothing changed. Same issue, woke up to dozens of messages that normally go to junkmail landing in my inbox. I'm having to mute settings on my phone because I'm getting stuff in constantly and my phone wont stop chirping.
The heck did you mess up, Microsoft?!
Yes- has been happening for quite some time for me junk emails trickling in my hotmail inbox(even blocked addresses!). Today all of a sudden got flooded with junk as if the gates have opened. I am sure all my settings are correct- this is definitely a Microsoft issue.
Seems to have followed 'Updates' offered yesterday. Yesterday it was ok, today all 'Junk' going into my inbox!!
Having the same problem here but no answer at this time.
However, clearing cookies once a week helps to reduce the amount of junk mail received in junk mail folder, but make sure you know your passwords as you will be required to log in to all of your accounts after performing this action.