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Hi, I had my hotmail account for over 20 years and I never had an issue like this. As of this morning at 4am ALL of my junk emails are going to my inbox. No settings have been amended.
Since I've had this account for many years every 5 minutes I receive a junk in my inbox. Ive searched for a solution online but all I can see is for outlook and not outlook/hotmail 365. I've tried everything at this point, from rules to flagging wit no help. Has anyone experienced the same? Microsoft doesnt seem to have a customer service team to help?
Many thanks
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Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have the exact same issue too with my hotmail account. All of a sudden my inbox is flooded with junk mail which would automatically go into junk mail ordinarily. Come on MS do something about this!
I got a phising email saying someone tried to log into my account from Russia. I checked the source code of the email and it was from a fake microsoft official email, just some random hotmail account. So be careful everyone.
I have the subscription and it makes ZERO difference.
How do you "change junk email settings"? There is literally nothing there to set in terms of Junk filtering except adding domains to the blocked list and that does not work half of the time.
Well I'm glad this isn't just me it's happening to and seems to be a system-wide problem with hotmail/outlook.
I don't really have anything new or helpful to add to the plethora of complaints thus far. I didn't change anything. I have had this email over 20 years, and as of the morning of February 20th, 2023 all of my emails that would normally go to my junk folder appear in my inbox. There doesn't seem to be anything I can do to fix or prevent this. I've looked into "rules" and settings and changed my password, all to no avail.
Can't seem to get in touch with any customer service either, but hopefully those who've said they were told the problem would be fixed soon are right.