Text disappearing and reappearing while typing MS word

Anonymous
2022-10-18T02:21:04+00:00

Hey All,

Running windows 11. ASUS m16.

Today a very weird quirk in word cropped up. As I'm typing, words that I've just typed will have random letters disappear and then reappear. When I delete something, sometimes the thing I just deleted will reappear on the document only to disappear when I'm typing elsewhere. No lag or anything happening, just randomly disappearing characters and reluctantly deleted words. Any idea if this is an issue related to a recent patch?

Cheers,

Nate

Microsoft 365 and Office | Word | For education | Windows

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Anonymous
2023-05-10T09:01:09+00:00

Enabling typing suggestions as suggested by MH524 on 23rd Feb 2023 seems to reduce, but not fully fix the issue for me. However, the suggestion popups are VERY distracting! Perhaps the suggestions popup causes a refresh of the image which clears the missing characters.

HOWEVER, I THINK I FOUND A FIX, based on this idea of "refreshing".

I found an article on techpowerup entitled "Graphical glitch in Word and Outlook (Office 365)".

I don't have GeForce Experience installed, but I do have Nvidia control panel, so I did the following things (I'm not sure that all of them are needed), but this is now fixed and working for me:

  1. In Nvidia control panel, I added Word and Outlook as separate programs to my "Manage 3D settings" under the "Program Settings" tab and for both I set the following:
  2. "Low latency mode" = Ultra.
  3. "power management mode = Nvidia recommended
  4. "preferred refresh rate = highest available.
  5. "vertical sync" = on

I restarted Word and Outlook and the disappearing characters are gone!

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  1. Anonymous
    2023-03-24T09:54:47+00:00

    Using HDMI here and still have this issue. It's quite random so perhaps you'd need to test it some more? I noticed it often occurs when typing new words in between already existing lines of large texts.

    To be clear, I'm not suggesting the problem is only linked to DisplayPort inputs and that it won't happen with an HDMI input. I'm saying that the fact it resolved by changing the input suggests there's some incompatibility related to the display. An earlier comment (IsraeL) noted the same thing - they changed the display input (they had two DisplayPorts on their machine) and it disappeared.

    I don't know what the problem is specifically but these two cases indicate at least *where* it is. I Googled this issue for weeks and almost every response I found was focused on changing hardware acceleration settings, updating drivers, or doing reinstalls. Nobody mentioned changing the display input until I saw IsraeL's comment on here. I tried doing the same thing and it immediately fixed it for me.

    Since I did this, the problem has completely been resolved for me. I use Office all day for work and this bug was happening 50+ times a day. I haven't had it happen once since I switched to using the HDMI input and when I go back to the DisplayPort it comes back. In reality there are probably multiple different causes for the issue and people are describing different problems, but this worked for me and the earlier commenter so other people might like to give it a try.

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  2. Anonymous
    2023-02-15T16:30:28+00:00

    What a shame. they are unable to fix their most expansive product.

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  3. Anonymous
    2023-04-16T19:25:26+00:00

    Windows 11, Office 2019, Radeon 6900XT video card

    Getting the same typing issues as others have mentioned in Word and Outlook.

    Excel is fine and don’t really use Powerpoint so don’t know.

    I think related to the comment about getting flashes of other things as the mouse moves.

    I have noticed text and/or image substitution issues on mouseover of menu items on the ribbon bar and in settings, although even more frequently in settings. That is to say, when I mouseover an item the text from a previously mouseovered item will appear. The incorrect text remains as long as I keep the mouse still. This happens in Word, Outlook and Powerpoint but not Excel. I have included pictures of this.

    In outlook when I move the mouse down the list of emails the one underneath the mouse pointer is supposed to highlight. Every second or third item doesn’t highlight and on the third one after that the highlight usually jumps back to a previously skipped entry for a brief instance.

    I just recently updated my hardware and installed Windows 11. Using the same amd video card and office 2019 version as before and never had a problem under Windows 10.

    I haven’t noticed this with any other apps that I use.

    This image shows missing letter the word I was typing is scrap. It reappears when I finish typing the word and add a space after.

    This image has correct text for option 'Keep track of formatting'

    This image has incorrect text for the same option and instead displays the 'Enable click and type' text from another option lower down on the list.

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  4. Anonymous
    2023-02-05T16:54:29+00:00

    This isn't just NVIDIA, I am having this same issue with an AMD GPU. Only happens on Microsoft Word App and is driving me crazy and very distracting.

    Intel i5-13600KF, AMD Radeon 6700xt with latest drivers, Windows 11.

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