Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Same issue
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* * Mod note added on 10 Jan 2024...
Brought here by a search? Sorry but the only two possible solutions in the thread (worked for 2 people) are on page 9.
I'm trying to create a E5 Subscription but when I get to phone verification step, I get an error while trying to send the code to my phone number:
We can't continue with the signup process for the following reason:
I've been using this phone number for over 10 years.
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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Same issue
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It hasn't been resolved. I'm still facing the same issue!
please solution for that problem
We can't continue with the signup process for the following reason:
MS-CorrelationId: 00000000-12f4-461c-9da2-4676eeb3728c
Code: 40315
I have somewhat of a similar problem, but mine later sent the code just before my device switched off, I switched it back on after charging it, but a few minutes had passed, now it won't send me the code again, I got the response below when I tried requesting the code. can you help
"We can't continue with the signup process for the following reason:
MS-CorrelationId: 00000000-326b-4aa3-aa13-56aade5e8fd0
Code: 40904"