Remove "Sign in to turn on offline access to your lists" OneDrive notification after removing work account that is no longer used

Anonymous
2022-10-23T14:14:08+00:00

I have recently removed a work account from my Windows 11 installation in my desktop and laptop. While the process has been smooth, there is however a leftover notification that appears during Windows start-up on both devices:

From OneDrive: "Sign in to turn on offline access to your lists"

When clicking on it, it attempts to log into the work account that I have already removed! Unfortunately I am unable to disable this notification from appearing every time I start the PC or laptop. I even attempted to unlink all accounts from OneDrive, and cleared all credentials in the hope that this notification no longer appears; however, after linking back my personal account, it still appears on Windows start-up.

How can I make sure that this notification no longer appears? Are there any places where the work account email is still cached? Can those entries be removed so that this is solved?

Microsoft 365 and Office | OneDrive | Other | Windows

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Anonymous
2023-06-12T11:03:10+00:00

Remove on HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run the key Microsoft.Lists that points towards C:\Program Files\Microsoft OneDrive\23.071.0402.0001\Microsoft.SharePoint.exe

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It's only been a couple of start ups, but this gets my vote as the simple solution, nothing else needed. I knew someone would come up with it, brilliant, thank you for fixing this annoying problem.

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  1. Anonymous
    2023-03-21T12:30:55+00:00

    Thanks for all the tips so far. I may have found the solution. As Arnie said:

    1. Close all running OneDrive and Sharepoint processes. I did this from TaskManager because although I can see OneDrive and quit it from toolbar, I can only quit SharePoint in TM
    2. Go to C:\Users\PROFILENAME\AppData\Local\Microsoft\OneDrive\settings
    3. There should be folders named Business and Personal. Business will have a digit at the end. Delete the BusinessX folder that corresponds to the workplace account you've signed out of/disconnected from your PC (for me this was Business1 and I kept Business2 which is a current workplace MS account)

    Then:

    1. Also go to C:\Users\PROFILENAME\AppData\Local\Microsoft\OneDrive\ListSync **** and delete the BusinessX account folder there too (again Business1 for me, depends for you...)
    2. Restart computer which will restart OneDrive for both personal and business drives.

    Fingers crossed -- and this has worked for me with two restarts to test.

    I guess it was the ListSync folder that contained the commands that set off the notification?

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  2. Anonymous
    2023-03-21T20:45:55+00:00

    Thanks for all the tips so far. I may have found the solution. As Arnie said:

    1. Close all running OneDrive and Sharepoint processes. I did this from TaskManager because although I can see OneDrive and quit it from toolbar, I can only quit SharePoint in TM
    2. Go to C:\Users\PROFILENAME\AppData\Local\Microsoft\OneDrive\settings
    3. There should be folders named Business and Personal. Business will have a digit at the end. Delete the BusinessX folder that corresponds to the workplace account you've signed out of/disconnected from your PC (for me this was Business1 and I kept Business2 which is a current workplace MS account)

    Then:

    1. Also go to C:\Users\PROFILENAME\AppData\Local\Microsoft\OneDrive\ListSync **** and delete the BusinessX account folder there too (again Business1 for me, depends for you...)
    2. Restart computer which will restart OneDrive for both personal and business drives.

    Fingers crossed -- and this has worked for me with two restarts to test.

    I guess it was the ListSync folder that contained the commands that set off the notification?

    Thanks, @JonRHerring. It looks like a familiar series of steps, and I think you also need to clean the registry of the previosu organization's domain name and the business1 reference. But I may not have been complete in previous attempts, so who knows what this round will bring?

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  3. Anonymous
    2023-03-24T00:57:27+00:00

    Thanks for all the tips so far. I may have found the solution. As Arnie said:

    1. Close all running OneDrive and Sharepoint processes. I did this from TaskManager because although I can see OneDrive and quit it from toolbar, I can only quit SharePoint in TM
    2. Go to C:\Users\PROFILENAME\AppData\Local\Microsoft\OneDrive\settings
    3. There should be folders named Business and Personal. Business will have a digit at the end. Delete the BusinessX folder that corresponds to the workplace account you've signed out of/disconnected from your PC (for me this was Business1 and I kept Business2 which is a current workplace MS account)

    Then:

    1. Also go to C:\Users\PROFILENAME\AppData\Local\Microsoft\OneDrive\ListSync **** and delete the BusinessX account folder there too (again Business1 for me, depends for you...)
    2. Restart computer which will restart OneDrive for both personal and business drives.

    Fingers crossed -- and this has worked for me with two restarts to test.

    I guess it was the ListSync folder that contained the commands that set off the notification?

    I followed the above steps, and today the "Sign in to turn on offline..." message came back again.

    I've also gone through and removed all the "business1" entries from the registry.

    Such a frustrating issue. At least once a week this issue happens, asking me to sign in to a business account for a company I haven't worked at in over 18 months.

    I noticed in the directory C:\Program Files\Microsoft OneDrive that it creates subfolders with names like "23.048.0305.0002". Inside here it seems to download the latest version of OneDrive. It includes "Microsoft.SharePoint.exe" - this is the only place where SharePoint exists in my system.

    I think this issue is entirely on the Microsoft server side. Every time OneDrive updates itself, something on the server side tells it to include the business account, and thus installs SharePoint and runs that at the same time.

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  4. Anonymous
    2023-03-30T00:51:51+00:00

    Also experiencing the same problem. Have just tried the fixes described here and will report back on what happens. Really annoying to get notifications for an account you haven't used in over a year.

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