Remove "Sign in to turn on offline access to your lists" OneDrive notification after removing work account that is no longer used

Anonymous
2022-10-23T14:14:08+00:00

I have recently removed a work account from my Windows 11 installation in my desktop and laptop. While the process has been smooth, there is however a leftover notification that appears during Windows start-up on both devices:

From OneDrive: "Sign in to turn on offline access to your lists"

When clicking on it, it attempts to log into the work account that I have already removed! Unfortunately I am unable to disable this notification from appearing every time I start the PC or laptop. I even attempted to unlink all accounts from OneDrive, and cleared all credentials in the hope that this notification no longer appears; however, after linking back my personal account, it still appears on Windows start-up.

How can I make sure that this notification no longer appears? Are there any places where the work account email is still cached? Can those entries be removed so that this is solved?

Microsoft 365 and Office | OneDrive | Other | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2023-06-12T11:03:10+00:00

Remove on HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run the key Microsoft.Lists that points towards C:\Program Files\Microsoft OneDrive\23.071.0402.0001\Microsoft.SharePoint.exe

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It's only been a couple of start ups, but this gets my vote as the simple solution, nothing else needed. I knew someone would come up with it, brilliant, thank you for fixing this annoying problem.

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  1. Anonymous
    2022-10-23T14:54:26+00:00

    Hi SokeJWDK,

    My name is Tim and I’m sorry to see you’re experiencing issues. I will gladly assist you today.

    I have attached a link below to several methods to try in order to remove traces of the OneDrive installation.

    https://learn.microsoft.com/answers/questions/439113/removing-onedrive-traces-remaining-after-uninstall.html

    Give back to the community. Help the next person who has this issue by indicating of this reply solved your problem. Please click Yes or No below.

    If you require any further information then please don’t hesitate getting it contact. I will be more than happy to assist you further.

    Kind regards

    Tim

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  2. Anonymous
    2022-10-23T16:29:13+00:00

    Hi Tim,

    I don't think the steps provided would apply to me:

    • I am just removing a work account from my PC/laptop. I am not uninstalling OneDrive at all - I still use it with my personal account, and I plan to keep it.
    • I just need to clear the work account completely from my PC/laptop - the notification mentioned suggests there is still something lingering that points to this work email.

    The steps to add entries to the Windows registry suggest disabling OneDrive completely - this is not something I'm willing to do, since I want to use OneDrive with my personal account.

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  3. Anonymous
    2022-10-23T16:34:58+00:00

    Hello SokeJWDK,

    Thank you for coming to the forum, can you attempt the below steps and let me know how it goes?

    Select Start > Settings > Accounts > Access work or school . Select the account you wish to remove, then select Disconnect.

    Kind Regards Fuad

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  4. Anonymous
    2022-10-23T17:38:59+00:00

    Hi Fuad,

    The work account was already removed as stated in the initial question and description. Even though it was removed, the notification mentioned in the initial description still appears. It doesn't appear under Start > Settings > Accounts > Access work or school, either.

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